Summary
Overview
Work History
Education
Skills
Timeline
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McKayla Farmer

Louisville,KY

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Store Manager

Graeter's Ice Cream
03.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Shift Supervisor

Starbucks
08.2019 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

High School Diploma -

North Bullitt High School
Shepherdsville, KY
06.2020

Skills

Customer Service

Problem-Solving

Customer Relations

Multitasking and Organization

Training and mentoring

Team Leadership

Shift Scheduling

Employee Training

Recruitment and hiring

Supply Ordering

Maximizing profitability

Project Management

Timeline

Store Manager

Graeter's Ice Cream
03.2022 - Current

Shift Supervisor

Starbucks
08.2019 - 03.2022

High School Diploma -

North Bullitt High School

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McKayla Farmer