Mckayla Marks
Juneau,AK
Summary
Dynamic barista with proven expertise at Heritage Coffee Roasting Co., excelling in espresso machine operation and team leadership. Recognized for enhancing customer experiences through effective communication and meticulous attention to detail. Adept at training new hires and maintaining high standards of cleanliness and safety in fast-paced environments.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Heritage Coffee Roasting Co.
Juneau, AK
03.2025 - 03.2026
- Prepared high-quality coffee beverages using espresso machines and brewing equipment.
- Ensured cleanliness and organization of workstations, adhering to health and safety standards.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
Front Desk
Alaska Laundry Inc
Juneau, AK
08.2023 - 03.2025
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Juneau Douglas Highschool
Juneau, AKSkills
- Time management
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Team leadership
- POS systems
Timeline
Barista
Heritage Coffee Roasting Co.
03.2025 - 03.2026
Front Desk
Alaska Laundry Inc
08.2023 - 03.2025
High School Diploma -
Juneau Douglas Highschool