Summary
Overview
Work History
Education
Skills
Timeline
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Mckayla Phillips

Hawkinsville,GA

Summary

Actively seeking for a customer service position where I can optimize my problem solving and organizational skills to contribute to an increased customer service satisfaction experience.

Overview

1
1
year of professional experience

Work History

Account Specialist

World Finance
Macon, GA
09.2021 - 02.2022
  • Provide excellent customer service by assisting customer's on the phone and in office with questions, concerns, and products offered.
  • Prepare loan documents and manage the application process.
  • Provide quick customer service by taking and posting loan payments.
  • Contact customers to help them get on track if they have overdue payments.
  • Maintain customer relationships and keep in contact with current customers regarding their loan status.

Cashier

Zaxbys
Gray, GA
02.2018 - 12.2018
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Set up new sales displays each marketing.
  • Solicited to up grade there meals for bigger and introduce whats new on the menu the customers haven't heard from advertisement's.

Education

High School Diploma -

Jones County High School
Gray, GA
05.2020

Skills

  • Reporting Skill
  • Territory Growth
  • Revenue Growth
  • Account Investigations
  • Selling Skills
  • Customer service
  • Reliable
  • Able to show empathy
  • Conflict resolution
  • Team leader

Timeline

Account Specialist

World Finance
09.2021 - 02.2022

Cashier

Zaxbys
02.2018 - 12.2018

High School Diploma -

Jones County High School

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Mckayla Phillips