Julieth Velasquez
Harker Heights,TX
Summary
I am a highly motivated person who always pursues her dreams and doesn't give up easily. I have the ability to learn and adapt quickly to the work system, I enjoy teamwork, and I contribute my best. I am punctual and organized. I am a mother, wife, daughter, and above all, a person who always carries with her fundamental values
such as respect and honesty.
Overview
8
8
years of professional experience
Work History
Account Specialist
Intelogix
10.2017 - 08.2025
- Set up new customer accounts and updated existing profiles with latest information.
- Adhered to standards of quality and service as well as all compliance requirements.
- Reviewed account activity to assess financial status and evaluate discrepancies.
- Analyzed financial data and generated accurate, insightful reports for management.
- Resolved complex billing and payment issues for balanced, accurate accounts.
Account Specialist
GC Services
03.2022 - 11.2022
- Prepared and submitted timely invoices, statements and payment reminders for customers.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
High School Diploma -
Augustiniano Saltre
Bogota Colombia09-2010
Skills
- Account investigations
- Billing issue resolution
- Due diligence
- Reporting skill
- Documentation skill
- Document management
- Customer engagement
Accomplishments
Top collector of the month.
Best customer feedback of the month.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Account Specialist
GC Services
03.2022 - 11.2022
Account Specialist
Intelogix
10.2017 - 08.2025
High School Diploma -
Augustiniano Saltre