McKenna Briggs

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Attentively monitored swimmers to identify distress.

• Opened and closed beach at designated hours of operation and made decisions for closing pool due to inappropriate water conditions and inclement weather.
• Provided maximum beach surveillance and response to emergencies by rescuing patrons and administering first aid.
• Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
• Scheduled 14 lifeguards to provide adequate coverage of beach during operating hours.
• Directed and oversaw maintenance records and incident reports.
• Assisted in organizing and implementing recreational activities and programs.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Attentively monitored swimmers to identify distress.

Alongside the coaching staff of Newark Wahoos swim club, I was able to shadow and assist head coaches of every age group by demonstrating and promoting swim skills.