Mckenna Clausell
Katy,TX
Summary
Professional Summary
Detail-oriented and dependable professional with experience in legal office support, customer service, administrative operations, and team coordination. Currently pursuing a Bachelor of Science in Public Health, bringing strong research, documentation, organization, communication, and problem-solving skills to professional environments. My background includes experience as a law firm assistant, customer service representative, manager, delivery driver, and teacher assistant, giving me the ability to work effectively with diverse individuals, manage competing priorities, maintain accurate records, and provide professional support in fast-paced settings.
I bring a unique combination of I bring a unique combination of legal administrative experience, strong attention to detail, confidentiality, written and verbal communication, research abilities, technology skills, and public health education. . I am comfortable learning new systems, handling sensitive information, communicating with clients and colleagues, preparing and organizing documents, and supporting daily office operations. I am seeking a Legal Assistant position where I can use my organizational strengths, professionalism, and diverse work experience to provide reliable support to attorneys, legal staff, and clients while continuing to grow within the legal field.
Overview
1
1
Certification
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Security Officers
Janissary
Houston
08.2025 - 11.2025
- Monitor and control access to the premises to ensure the safety and security of the facility.
- Conducted regular patrols to identify and mitigate security risks or breaches, enhancing overall facility safety.
- Responded promptly to alarms and incidents, providing assistance and reporting to management.
- Collaborated with law enforcement and emergency services to facilitate swift resolution of security issues, ensuring effective incident response.
- Operate and maintain security equipment, including surveillance cameras and alarm systems, to ensure optimal functionality.
- Guided and supported visitors and staff in adhering to security protocols and procedures, fostering a secure environment.
- Maintain detailed and accurate records of daily activities, incidents, and observations.
- Participate in ongoing training and development to stay updated on best practices and emerging security technologies.
Security Officer
Allied Universal Security
Houston, TX
05.2023 - 01.2025
- Responded promptly to emergency situations, ensuring safety and minimizing risk for all individuals involved.
- Executed safety and security procedures, protecting clients and ensuring compliance with site-specific policies.
- Conducted security patrols to monitor client premises for safety and security issues. Allied Universal Security client sites and monitored suspicious activity....
- Managed access points to ensure security at facility entrances. and verified badges, visitors, and deliveries.
- Provided exceptional customer service while managing security operations and addressing client concerns.
- Completed incident reports and daily activity logs for site documentation.
Teacher
Spring Branch ISD
Houston, TX
07.2022 - 05.2023
- Developed and implemented engaging lesson plans that increased student engagement and deepened understanding of subject matter.
- Collaborated with colleagues to integrate a new curriculum and technology tools, enhancing overall teaching effectiveness.
- Communicated with parents to report student progress and tailored individualized support for diverse learning needs.
Delivery Driver
O'Reilly Auto Parts
Katy, TX
05.2021 - 07.2022
- Delivered auto parts, achieving customer satisfaction through timely service and clear communication with clients and colleagues.
- Delivered auto parts efficiently, ensuring customer satisfaction through timely service and effective communication with clients and colleagues.
- Collaborated with warehouse staff to ensure accurate order fulfillment and resolved delivery issues, improving customer retention.
Manager
McDonald's
Houston, TX
07.2018 - 11.2019
- Managed restaurant operations to improve efficiency and customer satisfaction while adhering to safety and sanitation guidelines.
- Supervised and trained team members, creating a collaborative environment that enhanced staff performance.
- Resolved customer issues to ensure positive dining experiences and strengthen customer loyalty.
Assistant
Glenda Clausell Law Firm
Houston, TX
07.2014 - 04.2017
- Assisted with legal research and case preparation, organizing information and evidence to ensure compliance with court deadlines and rules.
- Provided administrative support to attorneys by managing schedules, preparing legal documents, and maintaining client files accurately and confidentially.
- Developed and implemented workflow processes that improved organizational effectiveness and showcased strong organizational and time management skills.
Education
Bachelor of Science - Public Health
Walden University
Minneapolis, MN 01.2026 - 09.2026
Skills
- Safety Compliance
- Customer service
- Conflict Resolution
- Communication
- Client communication
- Active Listening
- Team Collaboration
- Task prioritization
- Time Management
- Problem Solving
- Analytical Thinking
- Attention to Detail
- Verbal communication
- Critical thinking
- Project coordination
- Adaptability
- Microsoft office
- Client support
Certification
Security License, Twic
Timeline
Bachelor of Science - Public Health
Walden University
01.2026 - 09.2026
Security Officers
Janissary
08.2025 - 11.2025
Security Officer
Allied Universal Security
05.2023 - 01.2025
Teacher
Spring Branch ISD
07.2022 - 05.2023
Delivery Driver
O'Reilly Auto Parts
05.2021 - 07.2022
Manager
McDonald's
07.2018 - 11.2019
Assistant
Glenda Clausell Law Firm
07.2014 - 04.2017