McKenna Frevert Johnson
Wakefield,NE
Summary
Service-oriented Crop Claims Adjuster open to obtaining a career utilizing skills in teamwork, communication, and general farm experience, while continuing to gain knowledge and pursue relationships in the agriculture industry.
Overview
11
11
years of professional experience
Work History
RCIS Crop Claims Field Adjuster
Zurich Insurance Company
06.2021 - Current
- Evaluate weather-related factors for accurate determination of crop losses and insurance claims.
- Provide comprehensive training to new adjusters, ensuring consistent quality in field assessments.
- Develop strong relationships with clients through clear communication and timely updates on claim status.
- Consistently meet deadlines for claims processing, contributing to overall customer satisfaction levels.
- Optimize workflow by collaborating closely with team members on complex cases requiring expert knowledge of agronomy principles.
- Maintain up-to-date knowledge of agricultural trends and developments for informed decision-making during the claims process.
- Complete contact on new losses assigned in accordance with accountability standards.
- Perform field inspections and related responsibilities such as reading maps and aerial photos, measuring fields, storage bins, and discussing findings of crop loss with farmers
Farm Associate
Frevert Family Farms
05.2013 - Current
- Assist on the family farm with seasonal tasks such as harvest, planting, and hay work.
- Background and manage own group of feeder cattle each year.
- Assist in hybrid and variety placement, as well as timely scouting of family's farm ground.
- Farm a small amount of ground with my husband.
AgVenture Yield Specialist
The Seed Source
01.2018 - 06.2021
- Implemented marketing plan initiatives while driving key products and services in Wayne, Cuming, Stanton, Dodge, and Burt counties.
- Performed direct selling activities; provided agronomy services to local growers, and implemented the MPS market strategy.
- Assisted customers during selection process and helped choose perfect products to meet individual farm needs.
- Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
- Wrote and produced company newsletters, marketing, product updates, and more.
- Developed and managed relationships with key producers and partners to drive growth.
Seed Sales Intern
Producers Hybrids
05.2016 - 08.2017
- Assisted sales and marketing teams with daily tasks, summer marketing projects.
- Completed agronomy project, sales project, and summer reports.
- Learned customer needs and desires to suggest specific product options, services, or recommendations.
- Put together and hosted dealer field day trainings.
- Participated in sales meetings and presentations to gain industry knowledge and insight.
Education
Bachelor of Science - Animal Science
University of Nebraska - Lincoln
Lincoln, NE12.2019
Skills
- Critical Thinking
- Time Management
- Technical Proficiency
- Conflict Resolution
- Multitasking Abilities
- Organizational Skills
- Relationship Building
- Customer Service and Support
Timeline
RCIS Crop Claims Field Adjuster
Zurich Insurance Company
06.2021 - Current
AgVenture Yield Specialist
The Seed Source
01.2018 - 06.2021
Seed Sales Intern
Producers Hybrids
05.2016 - 08.2017
Farm Associate
Frevert Family Farms
05.2013 - Current
Bachelor of Science - Animal Science
University of Nebraska - Lincoln
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