Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

McKenna Johnston

Gig Harbor,WA

Summary

Highly motivated membership and retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Background in both sales and cafe experience. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

1
1
year of professional experience

Work History

Cafe/Floor Worker

Discovery Village Academy
Gig Harbor, WA
09.2019 - 03.2020
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Created a variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Replaced restroom supplies, sanitized counters and mopped.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Decorated and set tables in accordance with party themes and age groups.

Sales Associate

Desert Sun Tanning Salons
Gig Harbor, WA
02.2021 - 04.2021
  • Recommend new, and existing products to fit the customer; thus increased daily, weekly, and monthly product sales.
  • Check clients in and out, answer phone, handle register, product sales, cleaning and laundry.
  • Provided outstanding customer service, sold products and performed consultative selling and cashiering.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Opened and closed store independently and prepared for the morning shift employee.

Sales Associate

Orange Theory
Gig Harbor, WA
04.2021 - 07.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Drove new business by acquiring new clients and expanding new and existing relationships.

Education

Bachelor of Social Science - Human Development And Family Studies

Washington State University
Pullman, WA
05.2025

High School Diploma -

Gig Harbor High School
Gig Harbor, WA
06.2021

Skills

  • Great communication and customer service skills
  • Membership sales experience
  • Outstanding multitasking skills
  • Fast learner with new information
  • Excellent teamwork skills
  • Always enthusiastic and ready to preform efficiently

Timeline

Sales Associate

Orange Theory
04.2021 - 07.2021

Sales Associate

Desert Sun Tanning Salons
02.2021 - 04.2021

Cafe/Floor Worker

Discovery Village Academy
09.2019 - 03.2020

Bachelor of Social Science - Human Development And Family Studies

Washington State University

High School Diploma -

Gig Harbor High School

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McKenna Johnston