McKenna Layne
Chillicothe,OH
Summary
Adaptable and motivated professional with strong communication, organizational, and problem-solving skills. Quick to learn new systems and consistently recognized for reliability, teamwork, and delivering results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Paraprofessional Aide
Chillicothe City School District
Chillicothe, Ohio
02.2024 - Current
- Assisted teachers in managing classroom behavior, contributing to a focused and positive learning environment.
- Participated in professional development opportunities, continuously refining teaching techniques for improved student outcomes.
- Monitored student understanding during lessons, providing immediate feedback to clarify misconceptions as necessary.
- Collaborated with special education staff to develop individualized learning plans for students with unique needs.
Office Manager
Hope Valley Recovery
Circleville, OH
07.2023 - 02.2024
- Scheduled appointments and assessments for all clinicians and case managers in the building.
- Managed and scheduled transportation for 50+ clients.
- Streamlined office operations, enhancing workflow efficiency and productivity across departments.
- Developed and implemented office policies, ensuring compliance with organizational standards.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or emails.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Chemical Dependency Counselor Assistant
Hope Valley Recovery
Circleville, OH
05.2021 - 07.2023
- Provided crisis intervention services as needed to maintain client safety while mitigating risk factors associated with relapse.
- Improved client recovery rates by implementing evidence-based treatment approaches in individual and group therapy sessions.
- Administered various clinical and screening tests to assess individuals.
- Contributed to the development of a client-centered treatment environment by actively listening, validating experiences, and building rapport with individuals in various stages of recovery.
Education
High School Diploma -
Unioto High School
Chillicothe, OH05-2016
Skills
- Reporting requirements
- Professional boundaries
- Relapse prevention
- Client advocacy
- Recovery planning
- Motivational interviewing
- Substance abuse education
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
Certification
- CPR/AED Certification
- First Aid Certification
- Paraprofessional Educator License - Ohio Department of Education
- Chemical Dependency Counselor Assistant II (CDCA II)
Timeline
Paraprofessional Aide
Chillicothe City School District
02.2024 - Current
Office Manager
Hope Valley Recovery
07.2023 - 02.2024
Chemical Dependency Counselor Assistant
Hope Valley Recovery
05.2021 - 07.2023
High School Diploma -
Unioto High School