McKenna Linton
San Antonio
Summary
I am an enthusiastic and adaptable service professional with experience in delivering exceptional customer service. Known for strong analytical thinking and guest engagement, ready to enhance any and every experience and support operational efficiency.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Hostess and Server
BoomerJacks Grill and Bar
Fort Worth
10.2025 - 07.2026
- Greeted and seated guests promptly in a busy dining environment.
- Managed reservation system to optimize seating arrangements, improving guest flow.
- Collaborated with kitchen staff to ensure smooth dining service flow.
- Handled customer inquiries and resolved minor issues, ensuring guest satisfaction.
- Trained new host staff on procedures and customer service expectations.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Enhanced guest experience through cheerful interactions and engaging dialogue, fostering a welcoming atmosphere.
Server
Johnnys Chicken and Waffles
Fort Worth
10.2025 - 07.2026
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Greeted customers, answered questions, and recommended specials to drive sales in high-volume dining environment.
- Ensured cleanliness and organization of dining areas and service stations to enhance customer experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Resolved customer complaints in a professional and courteous manner.
- Processed payments accurately using point-of-sale systems to facilitate efficient transactions.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Arts -
Southwestern Christian College
Terrell, TXSkills
- Point-of-sale operation
- Service efficiency
- Guest engagement
- Sales recommendations
- Sanitation standards
- Fast-paced environment adaptability
- Team collaboration
- Effective communication
- Strong interpersonal skills
- Analytical and critical thinking
Certification
- TABC Handlers License
- Food Handlers License
Timeline
Hostess and Server
BoomerJacks Grill and Bar
10.2025 - 07.2026
Server
Johnnys Chicken and Waffles
10.2025 - 07.2026
Associate of Arts -
Southwestern Christian College