Mckenna Malasig
Euless,TX
Summary
Determined student with Certified Nursing Assistant knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Once Upon A Child Franchise
Vancouver, WA
10.2021 - 08.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Coffee Barista
Dutch Bros
Portland , OR
06.2021 - 12.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers, took orders, and answered questions about menu items.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
Pizza Maker
Papa Murphy's
Vancouver, WA
06.2020 - 06.2021
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Prepared dough and sauce for pizzas according to recipes.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Stocked shelves with necessary ingredients for making pizzas.
Education
Certified Nursing Assistant - Nursing Assistance
Clark County CNA Training Center
Battle Ground, WA12-2023
High School Diploma -
Hockinson High School
Brush Prairie, WA06-2022
Skills
- Product Knowledge
- Paperwork Processing
- Data Entry
- Customer Service
- Medical terminology knowledge
- Filing
- Critical Thinking
- Building rapport
- Vital signs monitoring
- Maintaining confidentiality
- Compassionate communication
- Feeding Assistance
- Toileting assistance
- Patient Care
- Complex Problem-Solving
- Basic Life Support
- Compassion and Empathy
Affiliations
- Wresting
- Leadership
Timeline
Customer Service Representative
Once Upon A Child Franchise
10.2021 - 08.2022
Coffee Barista
Dutch Bros
06.2021 - 12.2021
Pizza Maker
Papa Murphy's
06.2020 - 06.2021
Certified Nursing Assistant - Nursing Assistance
Clark County CNA Training Center
High School Diploma -
Hockinson High School