Mckenna Melhuish
Maryville,TN
Summary
Experienced Recreation Specialist and Server that is well-versed in overseeing preparation, execution and cleanup of activities. Detail-oriented professional knowledgeable about administration and customer service. Knowledgeable team player and readily available to help team members.
Overview
2
2
years of professional experience
Work History
Adventure Guide
Blackberry Mountain
Walland, TN
04.2023 - 11.2023
- Developed and implemented safety protocols for outdoor activities.
- Organized and led tours of local hiking trails.
- Documented daily weather conditions throughout the duration of each tour.
- Inspected equipment prior to each trip for signs of wear or damage.
- Monitored group dynamics during expeditions to ensure everyone's safety and enjoyment.
Server
The Melting Pot
Knoxville, TN
08.2022 - 03.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Outdoor Adventure Specialist
Navitat
Knoxville, TN
05.2022 - 08.2022
- Ensured adherence to safety regulations while leading groups outdoors.
- Conducted risk assessments prior to embarking on excursions into remote areas.
- Administered first aid when necessary due to minor injuries or illnesses experienced on the course.
- Maintained the safety of the course by doing daily course checks to ensure that all ropes, trees, cables, and harnesses are not rusted, torn, or frayed from weather damage or misuse.
Education
Bachelors of Science Degree - Parks and Recreation Management, International Communication
Northern Arizona University
05.2021
Skills
- POS systems
- Issue resolution
- Customer assistance
- Credit and cash transactions
- Training and mentoring
- Effective customer upselling
- Safety understanding
- Program management
- Administrative leadership
- Activity coordination
- Safe food handling practices
Interests
Interests: Reading, drawing, thrifting, and cooking
Timeline
Adventure Guide
Blackberry Mountain
04.2023 - 11.2023
Server
The Melting Pot
08.2022 - 03.2023
Outdoor Adventure Specialist
Navitat
05.2022 - 08.2022
Bachelors of Science Degree - Parks and Recreation Management, International Communication
Northern Arizona University
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