McKenna Miles
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Work History
Barista
11 Months• Managed barista duties at Jittery Biscuit in Johnson City after early high school graduation.
• Maintained positive guest experience while handling high-volume service demands and adapting to pressure-filled shifts.
• Built customer service strength through regular customer interaction
• Handled cash, processed credit transactions, and maintained payment service accuracy.
• Managed drive-thru order taking, payment, and order handoff during service hours.
Sales Associate
1 Year 3 Months- Supported clients with product choices and styling guidance aligned with salon and boutique selections.
- Processed POS transactions accurately while balancing cash, card, and receipt records.
- Kept merchandise displays neat and organized to improve visual appeal and product access.
- Handled inventory restocking, tagging, and stockroom organization to maintain product availability.
Education
High School Diploma
Skills
Certification
Food Handlers certification