McKenna Miller
Summary
Approach each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
2
2
years of professional experience
Work History
Outside Service Staff Member
Golf Course
2023.09 - 2023.11
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Greeted people at the front
- Cleaned/ flipped golf carts
- Clean golf clubs
- Put golf clubs on carts
- Took clubs out of cars, and in the cars
- Pick the range
Nanny
Nanny Services
2023.05 - 2023.08
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
- Administered basic first-aid and medication in emergency situations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Engaged with children on individual basis to build positive relationships.
Nanny
Nanny Services
2022.06 - 2022.09
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Engaged with children on age-appropriate level.
- Administered basic first-aid and medication in emergency situations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Receptionist
Great Clips
2021.09 - 2022.05
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Education
Business Management A.A.S - Business Management
Central Lakes College
Brainerd, MN06.2025
High School Diploma -
Rush City Secondary
Rush City, MN06.2023
Skills
- Multitasking capabilities
- Attention to detail
- Empathy and understanding
- Cross-functional collaboration
- Active listening
- Customer service orientation
- Positive attitude
- Problem-solving abilities
- Organizational skills
- First aid knowledge
- Strong teamwork
- Professionalism and work ethic
- Customer Service
- Listening Skills
Hobbies
I have been playing softball for 10 years and am currently playing college softball for Central Lakes college.
Timeline
Outside Service Staff Member
Golf Course
2023.09 - 2023.11
Nanny
Nanny Services
2023.05 - 2023.08
Nanny
Nanny Services
2022.06 - 2022.09
Receptionist
Great Clips
2021.09 - 2022.05
Business Management A.A.S - Business Management
Central Lakes College
High School Diploma -
Rush City Secondary
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