McKenna Reyna
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm
Overview
6
6
years of professional experience
Work History
Virtual Marketing Assistant
Artex Funding
07.2020 - 10.2023
- Managed and maintained a client database for the distribution of physical marketing initiatives.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Patient Advocate
Mid Valley Health Services
05.2017 - 09.2020
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Monitored patient progress and provided emotional support.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
- Educated patients on available resources and community programs, increasing their access to needed services.
- Entered details into computer systems and managed database of information.
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Managed communications with patients, ensuring timely response to medication-based inquiries.
Education
Master of Arts - Psychology
National University
08-2026
Bachelor of Arts - Psychology
National University
05-2024
High School Diploma -
Ceres High School
06-2020
Skills
- Relationship building
- Organization, prioritizing, and multi-tasking
- Time management
- Team collaboration
- Flexible and adaptable
- Content scheduling
- Document management
- Calendar management
Timeline
Virtual Marketing Assistant
Artex Funding
07.2020 - 10.2023
Patient Advocate
Mid Valley Health Services
05.2017 - 09.2020
High School Diploma -
Ceres High School
Master of Arts - Psychology
National University
Bachelor of Arts - Psychology
National University
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