McKenna Rodriguez
Phoenix,AZ
Summary
Experienced and reliable bartender and server with 10 years of experience working in restaurants and cocktail bars. Passion for planning and creating cocktails and delivering exceptional customer service. Attention to detail, working well as a team member and leader while promoting a positive working environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Sidewinder
Phoenix, AZ
05.2024 - Current
- Efficiently served drinks while maintaining a steady flow of service in a fast-paced dive bar.
- Learned to work efficiently with others in a small space.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Collected and organized daily totals and tips at the end of the night.
Bartender
Why Not at The Pemberton
Phoenix, AZ
11.2023 - 01.2024
- Created cocktail menus and weekly specialty cocktails to promote higher sales.
- Provide fast, friendly, professional service to all guests while working in a small space.
- Maintained a thorough understanding of ingredients and the preparation of menu items.
Craft Cocktail Bartender
Historic Brewing Company
Flagstaff, AZ
04.2021 - 10.2023
- Prepared and mixed traditional and creative cocktails for customers at high volume in a cocktail lounge environment.
- Planned and assisted in creating cocktails for seasonal bar menus and weekly cocktail specials.
- Upsold customers from shelf to premium brands to help boost sales.
- Made suggestions based on customers tastes and preferences, for both beer and liquor/cocktails.
Manager
Taverna Modern Mediterranean
Flagstaff, AZ
08.2015 - 01.2021
- Address customer concerns, complete daily deposits and paperwork.
- Supervised, trained, and developed team members in accordance with company policies and procedures.
- Routinely supported other areas of the restaurant as requested, including addressing customer conflicts, and completing financial transactions for other staff.
Education
Bachelor of Science - Photojournalism
Northern Arizona University
Flagstaff, AZ05.2019
Skills
- Outstanding Customer Service
- Liquor and Classic Cocktail Knowledge
- Strong Work Ethic With Attention to Detail
- Maintain A Clean Working Area
- Positive Attitude With Conversational Skills
- Time Management
- AZ Liquor Certified
- Employee Training/Leadership
Certification
- Title IV Alcohol Training
- Arizona Food Handlers Card
Timeline
Bartender
Sidewinder
05.2024 - Current
Bartender
Why Not at The Pemberton
11.2023 - 01.2024
Craft Cocktail Bartender
Historic Brewing Company
04.2021 - 10.2023
Manager
Taverna Modern Mediterranean
08.2015 - 01.2021
Bachelor of Science - Photojournalism
Northern Arizona University
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