MCKENNA ROMINGER
Hixson,TN
Summary
Versatile and adaptable professional with background in entertainment attending and related services. Possess strong interpersonal skills, capable of creating engaging experiences for guests while maintaining operational efficiency. Skilled in problem-solving, teamwork, and adapting to rapidly changing environments. Contributed to enhanced guest satisfaction through proactive service and support.
Overview
5
5
years of professional experience
Work History
Event Staff Member
Varsity All Star
Mid-South Region, U.S.
11.2021 - Current
- Led and executed nationally broadcasted cheerleading events, and executed performance orders during competition day, while providing exceptional customer service to staff and customers.
- Floor manager in Statefarm Field House (ESPN Wide World of Sports) to ensure events are of the highest quality by directing Varsity Spirit employees on when to perform core event functions.
- Operator and Administrator of the computerized scoring system. Leads in countless roles crucial to the operation of Varsity All-Star Events, from pre-planning through the event day, and post-event activities.
- Responsible for leading logistical event support, being liaison between judges and customers, and leading the support group each event weekend to ensure all customers have an exceptional experience.
- Facilitated accurate schedule management and event coordination for senior leadership.
- Coordinated pre-event setup and post-event breakdown.
- Led site walk-through and meetings prior to event to go over checklists, and delegate assignments to staff.
- Oversaw event logistics, venue scheduling, and accommodations.
- Worked as a team with the staff to produce the best experience for athletes, coaches, and families.
Front Desk Customer Service Representative
Sportsbarn North
Hixson, TN
08.2021 - Current
- Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Refilled and rotated items on shelves to maintain a well-stocked inventory.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly, returned exact change, and provided receipts.
- Answered phone calls to assist customers with membership questions.
Childcare Worker
Sportsbarn North
Chattanooga, TN
08.2021 - Current
- Maintained a clean, well-kept kids' corner to encourage children to create, explore, and play with confidence.
- Maintained a safe, clean, and constantly supervised play environment.
- Monitored students to observe behavior, enforce rules, and maintain safety.
- Cared for children of various ages and assisted with feeding, dressing, and daily activities.
- Sanitized toys and tables to maintain a clean, safe environment.
UCA Head Instructor
Universal Cheer Association
Southeast Region, U.S, TN
04.2021 - Current
- Created successful camp and activity schedules based on team's needs and objectives.
- Led communication and efforts with venue contacts before and throughout scheduled events to ensure all customers have an exceptional experience.
- Led coaches' meetings on comprehensive seminars, scheduling logistics, and resolving issues with facilities and camp.
- Communicated with coaches and athletes to make sure they were getting the experience they wanted and made changes if needed to ensure they were getting the experience they wanted.
- Managed paperwork that was needed before, during, and after camp.
- Led multiple seminars in front of hundreds of coaches and athletes.
- Nominated for the 2023 Southeast Female Veteran Instructor of the Year Award: TN, MS, AL, NC, SC, FL, GA, and represented UCA and Varsity Spirit at Special Events across the country, including the 2023 Hawaii Pearl Harbor Memorial Day Parade, coordinating the 2022 Citrus Bowl Pregame Performance, and leading the University of Tennessee Varsity Spirit Day Pregame Performance.
UCA Camp Instructor
Universal Cheer Association
Hixson, TN
03.2021 - Current
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Handled check-in duties to acclimate new campers.
- Created and coordinated staff schedules and daily activity schedules, while maintaining proper staffing levels.
- Documented and notified Varsity of incidents, accidents, and supply needs.
- Built and deepened relationships with athletes and coaches to enhance program goals and student success.
- Developed lesson plans to ensure that all campers have a positive experience.
- Provided feedback on ways to improve existing programs or create new ones.
Tumbling Coach
Integrity Elite Allstars
Hixson, TN
08.2020 - 05.2021
- Utilized standard gymnastics curriculum to teach proper form and safe conduction of high-risk moves.
- Spotted athletes during tumbling exercises and on the trampoline to avoid injuries and mishaps.
- Encouraged team members to support one another and gave positive reinforcement wherever possible.
- Focused on being a strong leader and role model for athletes.
- Adapted lessons to age, size, and ability of the gymnast.
- Assisted owners of gym with special events, including birthday parties.
- Developed and implemented tumbling drills to increase skill level of athletes.
- Provided feedback to athletes on their performance in order to help them reach their goals.
- Motivated athletes to push themselves beyond their perceived limits in order to maximize potential.
Assistant Cheerleading Coach
Boyd Buchanan High School
Chattanooga, TN
08.2020 - 04.2021
- Prepared cheerleaders for games and competitions with a rigorous practice schedule.
- Implemented exercise programs and training strategies that bolstered individual and team performance.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength through diverse training methods.
- Paid specific attention to each individual team member to deliver constructive criticism, balanced with praise.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Provided feedback to improve performance of squad members.
- Assisted in creating practice plans and drills for cheerleading squad.
Preschool Aide
Rivermont Presbyterian Church
Chattanooga, TN
01.2020 - 04.2020
- Maintained a tidy and clean classroom consistent with safety and health standards.
- Encouraged children to interact with each other and participate in group activities.
- Assisted teacher with developing a creative program suitable for preschool children.
- Distributed learning materials, such as worksheets, textbooks, and supplemental activities.
- Organized and supervised games and other recreational activities to promote physical, mental, and social development.
- Took daily attendance, notifying the classroom teacher immediately of any student absences.
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support the lead teacher.
Education
Exercise And Health Sciences B.S. -
University of Tennessee At Chattanooga
Chattanooga, TN12-2025
High School Diploma -
Hixson High School
Hixson, TN06.2020
Skills
NCAA Division I University of Tennessee at Chattanooga Cheerleading Team
Timeline
Event Staff Member
Varsity All Star
11.2021 - Current
Front Desk Customer Service Representative
Sportsbarn North
08.2021 - Current
Childcare Worker
Sportsbarn North
08.2021 - Current
UCA Head Instructor
Universal Cheer Association
04.2021 - Current
UCA Camp Instructor
Universal Cheer Association
03.2021 - Current
Tumbling Coach
Integrity Elite Allstars
08.2020 - 05.2021
Assistant Cheerleading Coach
Boyd Buchanan High School
08.2020 - 04.2021
Preschool Aide
Rivermont Presbyterian Church
01.2020 - 04.2020
Exercise And Health Sciences B.S. -
University of Tennessee At Chattanooga
High School Diploma -
Hixson High School
Similar Profiles
Kelli McMullinKelli McMullin
All Star Sales Specialist at Varsity All StarAll Star Sales Specialist at Varsity All Star
KALINA CHMIELKALINA CHMIEL
Cheerleader at All Star, Easton Area Varsity, Dieruff Varsity, 3x UCA All American, BIG 33, Lehigh Valley All Star Football Classic, East Stroudsburg U STUNTCheerleader at All Star, Easton Area Varsity, Dieruff Varsity, 3x UCA All American, BIG 33, Lehigh Valley All Star Football Classic, East Stroudsburg U STUNT
Randi HaronRandi Haron
Tutor at Varsity TutorsTutor at Varsity Tutors
Bethany R. CrawfordBethany R. Crawford
Information Rep - Records at TVAInformation Rep - Records at TVA
Melissa HaleMelissa Hale
Owner/Operator at Sew Ready EmbroideryOwner/Operator at Sew Ready Embroidery