Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Underwood Family Farms
Moorpark, CA
10.2018 - Current
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Created new strategies for improving customer service standards within the organization.
Collaborated with other departments to coordinate workflow processes between teams.
Coordinated employee schedules according to shift changes and availability.
Veterinary Technician
Humphrey Giacopuzzi & Associates Equine Hospital
Somis, CA
06.2020 - 07.2021
Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
Provided postoperative care for animals recovering from surgery including providing pain management treatments.
Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
Determined appropriate dosages of medication based on weight calculations using veterinary scales.
Responded promptly to emergency calls outside normal business hours.
Education
High School Diploma -
Moorpark High School
Moorpark, CA
06-2020
Associate of Science - Mechanical Engineering
Moorpark College
Moorpark, CA
Skills
Operations Management
Staff Management
Process Monitoring and Improvement
Complex Problem-Solving
Goal-Oriented
Project Management
Training and mentoring
Decision-Making
Professionalism
Relationship Building
Reliability
Experience in leadership
Problem-solving abilities
Time Management
Excellent Communication
Team Collaboration
Interpersonal Skills
Self Motivation
Affiliations
Hiking
Wakeboarding
Skateboarding
Camping
Certification
CPR Certified for adults and pediatrics
References
Erica Brittain, (805)-910-5447- Manager of Underwood Family Farms
Brandon Barker, (805)-914-8930- Manager of Underwood Family Farms