MCKENNA WRIGHT
Lake Forest Park,WA
Summary
Offering blend of interpersonal skills and willingness to learn and grow within customer service leadership role. Delivers solid understanding of customer service principles and effective communication techniques. Ready to use and develop problem-solving and team-building skills.
Overview
2
2
years of professional experience
Work History
Swim Instructor
Mountlake Terrace Recreation Pavilion
01.2025 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
Hostess
Red Robin
07.2024 - 11.2024
- Greeted and welcomed guests upon arrival
- Provided a friendly atmosphere
- Trained new hosts on proper procedures
- Resolved guest complaints or concerns promptly
Server
Fairwinds Brittany Park
06.2023 - 07.2024
- Created bittersweet connections with the residents
- Listened and wrote down orders
- Worked in the kitchen putting together to-go orders
- Garnished desserts and entrees
Crew Member
McDonalds
11.2022 - 06.2023
- Cleaned the floors, bathrooms, and machines
- Took drive thru and counter top orders
- Prepared bags for customers
- Make coffee's and other McCafe drinks
Education
SECONDARY ACADEMY FOR SUCCESS -
SECONDARY ACADEMY FOR SUCCESS
04-2025
Skills
- Customer Service
- Time Management
- Organizational Skills
- Food Handling
- Child supervision
- Certification in CPR
Timeline
Swim Instructor
Mountlake Terrace Recreation Pavilion
01.2025 - Current
Hostess
Red Robin
07.2024 - 11.2024
Server
Fairwinds Brittany Park
06.2023 - 07.2024
Crew Member
McDonalds
11.2022 - 06.2023
SECONDARY ACADEMY FOR SUCCESS -
SECONDARY ACADEMY FOR SUCCESS
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