McKenzie Adcock
Olathe,KS
Summary
- Scuba diving certification
- Scholarship award
- Social media digital marketing certification
Overview
6
6
years of professional experience
Work History
Sales Associate
USCellular
01.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Caretaker
Animal Humane Society
08.2021 - 12.2021
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Customer service
Hoover's Thriftway
09.2019 - 05.2021
- I'm in charge of answering customer calls
- Customer service
- Business operations
- Microsoft applications proficiency
- Team building
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
- Provide customers with solutions and recommendations for their problems
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Checked customer prices and processed sales by scanning barcodes
- Am responsible for accurately describing products to customers and explaining all aspects of product care
- Provide customer service and communicate with suppliers and merchandisers
- Dealt with all personal issues in a timely and professional manner
- Help customers with their general problems
Education
Biology -Animal Science - Animal Science
Metropolitan Community College
Kansas City, MOSome college -
Pittsburg State University
Pittsburg, KSHigh School -
Southern Coffey County High
Le Roy, KS01.2021
Skills
- Excel
- Organization
- Problem resolution
- MS Office
Timeline
Sales Associate
USCellular
01.2024 - 05.2025
Caretaker
Animal Humane Society
08.2021 - 12.2021
Customer service
Hoover's Thriftway
09.2019 - 05.2021
Some college -
Pittsburg State University
High School -
Southern Coffey County High
Biology -Animal Science - Animal Science
Metropolitan Community College