McKenzie Allen
Richmond
Summary
Dynamic professional with a solid background in client relations and operational management, poised to transition into software development. Expertise lies in simplifying complex processes and fostering robust stakeholder relationships, ensuring effective communication and collaboration. A strong commitment to continuous learning and Development, enhances my adaptability in fast-paced environments. Equipped with a keen attention to detail and a passion for driving innovative solutions that enhance user experience and operational efficiency. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
Weinstein Properties
04.2021 - 02.2024
- Managed daily operations of multiple properties, ensuring optimal tenant satisfaction and retention.
- Developed and implemented training programs for staff, enhancing team capabilities and performance.
- Analyzed property performance metrics, leveraging data to drive strategic improvements.
- Fostered strong relationships with clients and vendors, facilitating effective communication and collaboration.
- Executed asset protection strategies, minimizing risks and safeguarding property value.
- Oversaw daily property operations, ensuring tenant satisfaction and timely issue resolution.
- Managed vendor relationships, negotiating contracts for maintenance and service improvements.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Life Insurance Sales Professional
Allstate Insurance
06.2018 - 02.2021
- Cultivated strong client relationships, driving sales growth in life, Health and annuities and Property & Casualty insurance products.
- Simplified complex insurance concepts for clients, enhancing understanding and engagement.
- Developed and implemented training programs for new team members, elevating overall team performance.
- Analyzed client needs to create customized protection strategies, boosting client satisfaction.
- Leveraged technology to streamline sales processes, improving efficiency and customer experience.
Office Administrator
UniFirst Corporation
02.2017 - 06.2018
- Streamlined office operations, improving efficiency and productivity.
- Developed and implemented training programs, enhancing team capabilities.
- Cultivated strong client relationships, resulting in increased satisfaction and retention.
- Managed administrative tasks, ensuring compliance and organization.
- Leveraged technology tools, optimizing workflows and communication.
- Managed daily office operations, ensuring efficient workflow and a productive environment.
- Coordinated scheduling and communication between departments to enhance collaboration and project alignment.
Education
BS - Software Development
Southern New Hampshire University
02.2026
Certified Associate in Project Management - CAPM
Project Management Institute (PMI) -
06-2025
CompTIA Network+
CompTIA
04-2025
Skills
- Principles and Practices of Engineering
- Project Management
- Creative Problem Solving
- MS Windows proficient
- Strong Client Relations
- Creative Complexity Simplified Capability
- Training Development Aptitude
- Exceptional Communication ability and articulacy fundamentals
- Progressively Tech-savvy
- Microsoft Excel, Word, Office, MS Windows and QuickBooks proficient
- Compelling work environment adaptability
- Keen detail focus methodology
- Asset Protection Strategy
- Property management
- Customer service-focused
Certification
- CompTIA Network+, CompTIA, March 2025 — June 2025
- CompTIA IT Fundamentals (ITF+), CompTIA, January 2025 — March 2025
- Certified Associate in Project Management(CAPM), Project Management Institute (PMI), March 2025 — June 2025
Timeline
Property Manager
Weinstein Properties
04.2021 - 02.2024
Life Insurance Sales Professional
Allstate Insurance
06.2018 - 02.2021
Office Administrator
UniFirst Corporation
02.2017 - 06.2018
BS - Software Development
Southern New Hampshire University
Certified Associate in Project Management - CAPM
Project Management Institute (PMI) -
CompTIA Network+
CompTIA