McKenzie Armstrong
Paragould,AR
Summary
Dynamic administrative professional with a proven track record at Gideon Care Center, excelling in office coordination and budget administration. Recognized for implementing efficient policies that enhanced operational workflows and improved patient care. Skilled in records management and fostering collaborative environments, ensuring seamless communication across departments.
Overview
6
6
years of professional experience
Work History
Assistant Administrator
Gideon Care Center
07.2023 - Current
- Scheduled meetings and appointments, effectively managing calendars to optimize time management
- Assisted with budget tracking by monitoring expenses and reconciling invoices
- Responded to inquiries hospitals in a timely manner for potential new residents
- Maintained confidentiality of sensitive information while handling administrative tasks
- Managed incoming/outgoing mail distribution efficiently on a daily basis
- Organized company events such as conferences or team-building activities
- Provided administrative support during the recruitment process by scheduling interviews and coordinating candidate communication
- Implemented new office policies/procedures to improve efficiency
- Supported HR department in maintaining employee records/files
- Assisted in the preparation of financial reports/budgets
- Distributed internal communications/materials throughout the organization
- Liaised between departments/teams regarding interdepartmental projects/tasks
- Prepared meeting agendas/materials and took minutes during meetings
- Provided general administrative support to all departments within the organization
- Maintained a clean and organized office environment
- Created and updated spreadsheets, databases, and reports using Microsoft Excel
- Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel
- Enhanced patient comfort by providing compassionate and attentive care.
- Contributed to improved quality of life for dementia patients through specialized activities tailored to cognitive abilities while ensuring safety measures were followed closely.
- Implemented fall prevention strategies that reduced incidents by consistently monitoring patients at high risk for falls.
Social Services Director
Winchester Nursing Center
11.2022 - 06.2023
- Admitted residents to the nursing home and assisted with all required paperwork
- Worked with major insurance companies including Medicaid and Medicare to ensure that residents were able to maximize their benefits for their care
- Worked in conjunction with nursing home administrator in developing policies/procedures to increase facility census
- Supported residents with any grievance/compliance issues or concerns
- Assisted residents and families with developing plans of care including hospice, home health, and other in home services
- Connected with social workers and case managers at hospitals and other facilities to assist them when placing individuals in a long term care facility
Medical Scribe
Malden Medical Center
07.2019 - 11.2022
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Worked closely with other personnel to ensure that medical records were updated to assist with accuracy of care
- Assisted with upkeep of patient centered areas in order to ensure safety and patient health
- Had to ensure ability to type quickly with strong accuracy to keep up with doctors pace
Education
No Degree -
Three River Community College
Poplar Bluff, MOHigh School Diploma -
Gideon High School
Gideon05-2018
Skills
- Office coordination
- Document control
- Staff hiring
- Budget administration
- File organization
- Office administration
- Recruitment assistance
- Human resources support
- Records management
- Expense tracking
- Administrative support
Timeline
Assistant Administrator
Gideon Care Center
07.2023 - Current
Social Services Director
Winchester Nursing Center
11.2022 - 06.2023
Medical Scribe
Malden Medical Center
07.2019 - 11.2022
No Degree -
Three River Community College
High School Diploma -
Gideon High School
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