McKenzie Beaver
Molalla,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Bar Manager
Bent Shovel Brewing
Estacada, OR
07.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised staff in the preparation of drinks, ensuring accuracy in accordance with company standards.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Created monthly schedules for bar staff based on anticipated business volume.
- Delegated work to staff, setting priorities and goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Bartender
Wild Horse Bar and Grill
Molalla, OR
10.2019 - 06.2022
- High volume customer service, making beverages in a fast-paced environment
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Bartender
Route 99 Roadhouse
Canby, OR
05.2019 - 10.2019
- Customer service, performing opening/closing duties
- Maintained regular clientele through professional and friendly service.
Bartender
Wranglers Western Bar & Grill
Canby, OR
02.2012 - 01.2015
- High volume customer service, taking orders, counting back cash and lotto.
Austen's Body Shop
Canby, OR
11.2012 - 06.2013
- Answering phones, scanning, filing, creating invoices, using QuickBooks, balancing accounts, customer service.
Production manager assistant/ Customer service
Nuance Systems
Portland, OR
06.2010 - 11.2012
- Releasing orders to shop, reading blueprints, creating bill of materials, purchasing, answering phones, shipping/receiving, scanning, filing.
Education
High School Diploma -
Portland Community College
01.2015
Canby High School
Skills
- Great customer service skills
- Punctuality
- Self Motivated
- Productive work ethic
- Empathetic
- Shift Scheduling
- Team Leadership
- Fast learner
- Team player
- Performance Monitoring
- Vendor Relationship Management
- Service-Oriented Mindset
Timeline
Bar Manager
Bent Shovel Brewing
07.2022 - Current
Bartender
Wild Horse Bar and Grill
10.2019 - 06.2022
Bartender
Route 99 Roadhouse
05.2019 - 10.2019
Austen's Body Shop
11.2012 - 06.2013
Bartender
Wranglers Western Bar & Grill
02.2012 - 01.2015
Production manager assistant/ Customer service
Nuance Systems
06.2010 - 11.2012
High School Diploma -
Portland Community College
Canby High School
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