Mckenzie Betancur
Loveland,CO
Summary
Highly organized and versatile office administrator, serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and Ethena Health (EHR). Knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Capable of handling the day-to-day medical administrative needs for busy out-patient surgery practice. Well-organized and proactive with good judgment and multitasking skills. Committed to providing personalized service and quality patient care.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Radiant Surgical Specialists of NTX
09.2023 - 01.2024
- First point of contact for surgery center clinic averaging over 20 patients per day.
- Managing insurance confirmations, rooming patients, financial services, managing referrals and phone calls.
- Assisted with administrative departmental functions and medical assistant responsibilities of the surgery center as well as implementing and monitoring policies to ensure that regulatory and legal standards are met.
- Worked under indirect and direct supervision of the Doctor at the surgery center to understand the responsibilities and administrative style required to operate the clinic efficiently.
Server
Dave and Busters
01.2021 - 09.2023
- Managed the serving floor of a highly visible and high revenue family entertainment restaurant located within Stonebriar center.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Medical Administrative Assistant
Renner Pain and Spine
08.2022 - 12.2022
- Assisted with the daily operations at the clinic, rooming more than 20 patients per day, calling insurance companies, assisting billing services, managed referrals, and phone calls
- Worked under indirect and direct supervision of the Doctor at the clinic to understand the responsibilities and administrative style required to operate the clinic efficiently
- Participated in both administrative departmental functions and medical assistant responsibilities within the clinic to learn about the different roles
- Assisted with implementing and monitoring policies to ensure that regulatory and legal standards are met
- Assisted with the management of insurance policies and financial matters.
Education
Bachelor of Science - Healthcare Administration
Texas Women’s University
Denton, TX08.2024
Some College (No Degree) - Healthcare Administration
Harding University
Searcy, ARHigh School Diploma -
Little Elm High School
Little Elm, TX06.2019
Skills
- Front Office Administration
- Medical Terminology
- Microsoft Office Suite (outlook, word, excel)
- Patient records Management
- Documentation and Reporting
Hobbies and Interests
- Reading
- Working out
- Spending time with friends/family
Reading, Fitness Training, Hiking, spending time with family/Friends
As a former collegiate athlete I pride myself on being regimented and a team player. When not working on completing Bachelors Degree, I enjoy fitness training, reading, spending time with family and friends and being outdoors
Timeline
Administrative Assistant
Radiant Surgical Specialists of NTX
09.2023 - 01.2024
Medical Administrative Assistant
Renner Pain and Spine
08.2022 - 12.2022
Server
Dave and Busters
01.2021 - 09.2023
Bachelor of Science - Healthcare Administration
Texas Women’s University
Some College (No Degree) - Healthcare Administration
Harding University
High School Diploma -
Little Elm High School
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