MCKENZIE BIXLER
Zoetis
Overland Park
7
years of professional experience
Leasing professional with a strong background in sales, resident relations, and community engagement. Recognized with Highmark Residential’s Icon Award for generating over $1 million in revenue within the first year, while also playing an active role in staff onboarding and training. Skilled in building meaningful relationships, exceeding sales goals, and creating positive resident experiences. Brings a collaborative, service-oriented approach to supporting both residents and team success.
Work History
Inside Sales & Account Representative
3 Years 3 Months- Managed 300+ veterinary accounts, fostering relationships with clinic executives and identifying growth opportunities for partnerships.
- Reviewed strategic options to align with clinic business goals; led department meetings and engaged in internal working groups.
- Managed inbound and outbound customer outreach to support product inquiries, orders, and account retention.
- Updated CRM records to maintain accurate sales activity, contact details, and opportunity status.
- Resolved pricing, availability, and order issues by coordinating with operations, finance, and customer service teams.
Leasing Specialist / Staff Trainer
2 Years 5 Months- Earned the Icon award for $1 million in leasing revenue during the first year.
- Achieved an average leasing conversion rate of 55.28%; supported average property occupancy of 93%.
- Conducted property tours, scheduled appointments, and maintained CRM follow-up to resolve resident concerns and enhance retention.
- Trained team on policies, regulatory requirements, and office procedures prior to departure to ensure continuity.
- Led transition from two-person operation to full team, strengthening retention and fostering supportive workplace culture.
- Oversaw property management initiatives at Uptown Square to improve occupancy rates.
Substitute Teacher
1 Year 11 Months- Covered classrooms at two schools based on student needs and adaptability.
- Denver Metro, CO
- Followed lesson plans to maintain instructional continuity across varied classroom settings.
- Managed classroom behavior using district policies and positive redirection techniques.
- Supervised students during class activities, transitions, lunch, and dismissal periods.
Event Coordinator / Bartender
1 Year- Coordinated private parties, business meetings, and formal events with catering, audiovisual, and facility teams to ensure seamless execution.
- Coordinated event logistics, aligning timelines, vendors, and venue requirements for seamless execution.
- Managed client consultations, translating vision into detailed event plans and service expectations.
- Scheduled vendor deliveries, setup, and breakdown to maintain efficient event flow.
Education
Bachelor of Arts - Global Studies
Skills
Client Relationship & Account Management
Sales Development & Leasing Strategies
Exceptional Customer Service
Customer Retention & Relationship Building
Objection Handling & Conflict Resolution
Lead Follow-Up & Prospect Management
CRM Proficiency & Database Management
Sales Planning & Performance Tracking
Community Relationship Management
Market Analysis & Opportunity Identification
Cross-Functional Team Collaboration
Strategic Account Management
Attention to Detail & Organization
Personal Information
Title: LEASING CONSULTANT | RESIDENT RELATIONS | STAFF TRAINING
Timeline
Inside Sales & Account Representative
Zoetis
2021.05 - 2024.08Read More
Leasing Specialist / Staff Trainer
Highmark Residential
2019.08 - 2022.01Read More
Substitute Teacher
Kelly Education
2018.01 - 2019.12Read More
Event Coordinator / Bartender
28 Event Space
2018.01 - 2019.01Read More
University of Kansas
Bachelor of Arts from Global Studies
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