McKenzie Burton
Santa Clarita,CA
Summary
Dedicated Ice Cream Scooper with strong customer interaction and time management skills. Ensures exceptional service by assisting patrons with selections and maintaining cleanliness standards. Committed to teamwork and creating a positive atmosphere for all customers.
Overview
2027
2027
years of professional experience
Work History
Babysitter
Santa Clarita, CA
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Ice Cream Scooper
Handel's Homemade Ice Cream
Santa Clarita, CA
07.2025 - Current
- Provided exceptional customer service by assisting patrons with ice cream selections and answering product inquiries.
- Operated scooping tools efficiently to serve ice cream while maintaining cleanliness and safety standards.
- Assisted in inventory management by restocking supplies and monitoring product freshness throughout shifts.
- Adapted quickly to high-volume scenarios, ensuring timely service during peak hours without compromising quality.
- Collaborated with team members to maintain a positive work environment and foster effective communication among staff.
- Developed knowledge of various flavors and toppings, enhancing customer experience through personalized recommendations.
- Engaged in training for new employees on operational procedures, promoting adherence to company policies and practices.
- Maintained cleanliness of work area, ensuring compliance with health regulations and hygiene standards throughout shifts.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Choir Treasure
Canyon High School Choir
Santa Clarita
05.2024 - Current
- Managed budgeting and financial forecasting for choir activities and events.
Education
High School Diploma -
Canyon High School
Canyon Country, CANo Degree -
College of The Canyons
Valencia, CASkills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Attention to detail
- Conflict resolution
Timeline
Ice Cream Scooper
Handel's Homemade Ice Cream
07.2025 - Current
Choir Treasure
Canyon High School Choir
05.2024 - Current
Babysitter
High School Diploma -
Canyon High School
No Degree -
College of The Canyons