Mckenzie Castilleja
Sunnyside
Summary
Detail-oriented professional with a background in concessions and event support. Skilled in effective communication and inventory management, contributing to seamless operations in high-pressure environments. Ready to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Concessions Cashier
Zillah High School
Zillah, WA
08.2023 - Current
- Processed customer transactions efficiently using cash register systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service during high-volume and stressful situations.
- Assisted in inventory management of concession stock and supplies.
- Communicated efficiently with other concession staff.
Community Service Volunteer
Zillah Lions Club
Zillah, WA
05.2026 - 05.2026
- Work in a team to serve patrons of the Zillah Lions Club, and deliver food in a timely manner.
- Take directions from head and kitchen directors, to understand the schedule for the event.
- Handle food with food handling regulations.
- Understand custom orders from patrons with allergies, and religious adjustments.
Assistant Volunteer Coach
Grandview Volleyball Club
Grandview, WA
10.2024 - 03.2025
- Developed and implemented practice plans to enhance player skills and teamwork.
- Assisted head coach in strategizing game tactics and player positioning during matches.
- Coordinated team schedules, ensuring effective communication with players and parents.
- Evaluated player performances, providing constructive feedback for improvement and growth.
- Encourage players to have consistent positivity and build leadership within the team.
Drama Camp Volunteer
Sunnyside High School
Sunnyside, WA
06.2024 - 06.2024
- Assisted in organizing camp activities and events for student engagement.
- Supported daily operations by setting up equipment and materials for various activities.
- Collaborated with staff and peers to ensure a positive camp environment.
- Engaged participants in team-building exercises to encourage collaboration and social skills.
- Led campers safely from one activity to the next.
Education
No Degree -
Zillah High School
Zillah, WaSkills
- Payment management
- Event preparation
- Concessions stand setup
- Cleaning and sanitation
- Reliable and punctual
- Organized multi-tasker
- Effective communication
- Cash handling
Timeline
Community Service Volunteer
Zillah Lions Club
05.2026 - 05.2026
Assistant Volunteer Coach
Grandview Volleyball Club
10.2024 - 03.2025
Drama Camp Volunteer
Sunnyside High School
06.2024 - 06.2024
Concessions Cashier
Zillah High School
08.2023 - Current
No Degree -
Zillah High School