McKenzie Cooper
Huntsville,AL
Overview
5
5
years of professional experience
Work History
Grocery Delivery Driver
Instacart
05.2020 - Current
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Reduced delivery times by planning optimal routes and adjusting schedules as needed for unforeseen circumstances.
- Adhered to all company safety protocols while loading, unloading, and transporting groceries to minimize risk of accidents or damage to products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
CNA
Redstone Village
12000 Turnmeyer Dr SE, Huntsville AL 35803
10.2022 - 07.2023
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Front office
Retina Specialist of North Alabama
Huntsville, AL
08.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean reception area to promote positive, professional environment for clients.
Food Runner
Big Ed’s Pizza
Huntsville, AL
02.2020 - 08.2020
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with carry-out service.
Education
High School Diploma -
James Madison High School (ONLINE)
Norcross, GA12.2020
High School -
Buckhorn High School
New Market, AL12.2020
Skills
- Experience With EMR (Electronic Medical Records)
- Communication
- Greeting Patients
- Answer Multiple Phone Lines
- Check out Patients
- Appointment scheduling
- Scanning Medical Records
- Patience
- Teamwork
- Listening
- People Skills
- Organizational
- Problem Solving
- Customer Service
- Willingness To Learn & Grow
- Verify Patient Demographics
References
- Sue Johnson, Manager, Retina Specialist of North Alabama, 256-656-8668
- Niki Badgett, FO Manager, Retina Specialist of North Alabama, 256-658-5167
- Shalequia Pond Warren, Retina Specialist of North Alabama, 334-507-4133
Timeline
CNA
Redstone Village
10.2022 - 07.2023
Front office
Retina Specialist of North Alabama
08.2020 - 03.2022
Grocery Delivery Driver
Instacart
05.2020 - Current
Food Runner
Big Ed’s Pizza
02.2020 - 08.2020
High School -
Buckhorn High School
High School Diploma -
James Madison High School (ONLINE)