Mckenzie Durrant
Green Bay
Summary
Results-driven professional with a strong work ethic and attention to detail. Proven experience in customer service and dietary aid roles, contributing to enhanced guest satisfaction and efficient workflow. Looking to leverage expertise in a dynamic hospitality environment.
Overview
3
3
years of professional experience
Work History
Server/Beverage Cart Attendant
Par 4 Bistro at Par 4 Resort
Waupaca, WI
07.2025 - 09.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dietary Aide
Wisconsin Veterans Home- King
Waupaca, WI
06.2025 - 01.2026
- Prepared and served nutritious meals according to dietary guidelines and resident preferences.
- Assisted in meal planning, ensuring compliance with health regulations and dietary restrictions.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
- Maintained cleanliness of kitchen and dining areas, following sanitation protocols consistently.
Customer Service Representative
Fleet Farm
Waupaca, WI
04.2023 - 02.2025
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Assisted customers with product inquiries and provided tailored recommendations based on needs.
- Maintained product knowledge to effectively communicate features and benefits to customers.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
Education
High School Diploma -
Waupaca High School
Waupaca06-2024
Bachelor of Science - Nursing
University of Wisconsin, Green Bay
Green Bay, WI05-2028
Skills
- Exceptional customer service
- Guest engagement
- Cleaning and sanitizing
- Multitasking efficiency
- Food safety practices
- Active listening
- Strong work ethic
Timeline
Server/Beverage Cart Attendant
Par 4 Bistro at Par 4 Resort
07.2025 - 09.2026
Dietary Aide
Wisconsin Veterans Home- King
06.2025 - 01.2026
Customer Service Representative
Fleet Farm
04.2023 - 02.2025
Bachelor of Science - Nursing
University of Wisconsin, Green Bay
High School Diploma -
Waupaca High School