Gisella Marcelletti
Kalamazoo
Summary
Recent graduate of Mattawan High School with hands-on cosmetology training through the Van Buren Tech program, completing the final year. Passionate about hair, skincare, lashes, and nails, with a strong commitment to developing skills in these areas. Currently seeking a receptionist role in a salon or spa to gain valuable experience and grow within the beauty industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Beverage Cart Attendant
The Moors Golf Club
05.2025 - Current
- Provided excellent customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Learned menu items and daily specials to effectively communicate options to customers.
- Followed health and safety guidelines to maintain a safe dining environment for patrons and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess/Food Runner
Millenium Group
05.2024 - 03.2025
- Greeted and seated guests, managing waitlists to optimize table turnover.
- Assisted with menu explanations, ensuring guests understood options and specials.
- Handled reservations through phone and online systems, demonstrating adaptability in busy environments.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Mattawan Consolidated School
Mattawan, MIPursuing License - Cosmetology
Van Buren Tech
Lawrence, MI05-2026
Skills
- Strong communication skills
- Exceptional customer service
- Cash management
- Guest engagement
- Professional appearance
- Organization and Cleanliness skills
- Sales experience
- Service prioritization
- Precision in order fulfillment
- Team collaboration
- Front-of-house display creation
Certification
- CPR certified
Timeline
Server/Beverage Cart Attendant
The Moors Golf Club
05.2025 - Current
Hostess/Food Runner
Millenium Group
05.2024 - 03.2025
High School Diploma -
Mattawan Consolidated School
Pursuing License - Cosmetology
Van Buren Tech