Mckenzie Edwards
Weatherford
Summary
Motivated individual with knowledge in the healthcare field and experience in healthcare support. Handles client assessments and care coordination thanks to strong analytical thinking and communication skills. Committed to enhancing patient outcomes through effective collaboration and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crisis Support Specialist
Red Rock Behavorial Health
10.2023 - Current
- Provided technical support and guidance to clients regarding behavioral health services.
- Assisted in the development of treatment plans and coordinated client care with multidisciplinary teams.
- Conducted intake assessments, ensuring accurate documentation of client information and needs.
- Monitored client progress and provided feedback to enhance therapeutic outcomes and service delivery.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Interacted with clients families over the phone to ensure their safety.
- Followed HIPAA guidelines to ensure the security of client information.
Cashier
Hutch's
06.2023 - 10.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted with inventory management, restocking shelves to maintain product availability.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash and credit transactions, ensuring accuracy in daily cash handling procedures.
Education
Associate of Science - Surgical Technology
Southwestern Oklahoma State University
Weatherford, OK05-2027
High School Diploma -
Moore High School
Moore, OK05-2022
Skills
- Customer service
- Remote support
- Support services
- Customer relationship management
Certification
- CPR Certification
- First Aid Certification
Timeline
Crisis Support Specialist
Red Rock Behavorial Health
10.2023 - Current
Cashier
Hutch's
06.2023 - 10.2023
Associate of Science - Surgical Technology
Southwestern Oklahoma State University
High School Diploma -
Moore High School