McKenzie Frank
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Princeton ISD
10.2023 - 01.2024
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
Online Grocery Associate
Walmart
10.2021 - 06.2022
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Supported inventory management efforts by monitoring stock levels and updating product information on the online platform.
Resident Assistant
Care Free Living, Spectrum
08.2019 - 02.2020
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Enhanced resident satisfaction by providing compassionate and attentive care.
- Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
- Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
- Contributed to the development of individualized care plans, ensuring accurate documentation of each resident''s needs.
Care Technician
Minnesota State Veterans Home
02.2017 - 03.2019
- Enhanced patient comfort by providing attentive and compassionate care.
- Improved patient satisfaction by addressing concerns and answering questions in a timely manner.
- Assisted nurses with daily tasks, ensuring efficient workflow and high-quality care for patients.
- Provided emotional support to patients and their families, fostering a positive healing environment.
- Monitored vital signs and reported any abnormalities to nursing staff, promoting prompt medical intervention when necessary.
Education
High School Diploma -
Detroit Lakes Senior High School
Detroit Lakes, MNAssociate of Arts - General Studies
Minnesota State University of Technical College
Detroit Lakes, MNAssociate of Arts - Nursing
Collin College
McKinney, TX05.2025
Skills
- Discussion Facilitation
- Records Management
- Behavior Modeling
- Parent Communication
Affiliations
- Hiking
- Swimming
Certification
Paraprofessional Virtual Institute: Certificate (July 2023) (SU2349907) Rich Elsasser
Executive Director - ESC Region 13
References
References available upon request.
Timeline
Substitute Teacher
Princeton ISD
10.2023 - 01.2024
Online Grocery Associate
Walmart
10.2021 - 06.2022
Resident Assistant
Care Free Living, Spectrum
08.2019 - 02.2020
Care Technician
Minnesota State Veterans Home
02.2017 - 03.2019
High School Diploma -
Detroit Lakes Senior High School
Associate of Arts - General Studies
Minnesota State University of Technical College
Associate of Arts - Nursing
Collin College
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