Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Gilliland

McKenzie Gilliland

Oakwood,OH

Summary

Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.

Overview

2
2
years of professional experience

Work History

Intern

Gloss Salon
05.2022 - 08.2022
  • Observe senior stylists and ask questions to improve knowledge of techniques and trends.
  • Shampoo, condition, and prepare clients’ hair for services.
  • Restock towels, capes, and products in the salon.

Hostess

The Melting Pot
09.2022 - 05.2023
  • Manage the reservation system and waitlist, providing accurate wait times.
  • Escort guests to their tables and present menus.
  • Answer phone calls, take reservations, and provide information about the menu and dining experience.

Shift Manager

Whit's Frozen Custard
04.2023 - 12.2023
  • Oversee employees during shifts to ensure smooth operations.
  • Open and close the store, including managing cash drawers and deposits.
  • Check equipment, such as freezers and soft-serve machines, to ensure they function properly.

Education

High School Diploma -

Kettering Fairmont High School
Kettering, OH
05-2023

No Degree - Marketing

University of Dayton
Dayton, OH
05-2027

Skills

  • Teamwork and collaboration
  • Customer service
  • Cash handling
  • Punctual and reliable
  • Quick learner
  • Problem-solving

Timeline

Shift Manager

Whit's Frozen Custard
04.2023 - 12.2023

Hostess

The Melting Pot
09.2022 - 05.2023

Intern

Gloss Salon
05.2022 - 08.2022

High School Diploma -

Kettering Fairmont High School

No Degree - Marketing

University of Dayton

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McKenzie Gilliland