McKenzie Gilliland
Oakwood,OH
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
2
2
years of professional experience
Work History
Intern
Gloss Salon
05.2022 - 08.2022
- Observe senior stylists and ask questions to improve knowledge of techniques and trends.
- Shampoo, condition, and prepare clients’ hair for services.
- Restock towels, capes, and products in the salon.
Hostess
The Melting Pot
09.2022 - 05.2023
- Manage the reservation system and waitlist, providing accurate wait times.
- Escort guests to their tables and present menus.
- Answer phone calls, take reservations, and provide information about the menu and dining experience.
Shift Manager
Whit's Frozen Custard
04.2023 - 12.2023
- Oversee employees during shifts to ensure smooth operations.
- Open and close the store, including managing cash drawers and deposits.
- Check equipment, such as freezers and soft-serve machines, to ensure they function properly.
Education
High School Diploma -
Kettering Fairmont High School
Kettering, OH05-2023
No Degree - Marketing
University of Dayton
Dayton, OH05-2027
Skills
- Teamwork and collaboration
- Customer service
- Cash handling
- Punctual and reliable
- Quick learner
- Problem-solving
Timeline
Shift Manager
Whit's Frozen Custard
04.2023 - 12.2023
Hostess
The Melting Pot
09.2022 - 05.2023
Intern
Gloss Salon
05.2022 - 08.2022
High School Diploma -
Kettering Fairmont High School
No Degree - Marketing
University of Dayton
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