McKenzie Harris

• Developed and implemented comprehensive animal care protocols, resulting in healthier animals and reduced instances of illness.
• Educated the public on proper animal care practices, increasing awareness and promoting responsible pet ownership.
• Monitored facility conditions using regular assessments, promptly addressing any concerns or areas requiring improvement.
• Collaborated with veterinarians to provide timely medical care for animals, enhancing their overall wellbeing.
• Designed enrichment programs for animals under care, promoting mental stimulation and reducing stress levels.
• Wrote reports of activities and maintained files of impoundments and dispositions of animals.

• Collaborate with the project team to plan and organize upcoming events, ensuring seamless execution. Facilitate clear and efficient communication between the project team and staff to ensure smooth operations of events and projects
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

• Supported the Clinical Research Coordinator in expanding event participation through efficient coordination of Animal-Assisted Therapy events.
• Ensured adherence to study protocols, including handler team assembly, meeting scheduling, and optimization of event operations.
• Collaborated with student engagement teams to improve email response times and maximize dog availability for continuous service preparation.
• Analyzed, generated, and maintained waiver compliance records, while developing and implementing policies and procedures for student engagement with therapy dogs.
• Coordinated volunteer schedules and assignments, ensuring adequate support for program activities.

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• Positioned animals for diagnostic imaging such as x-rays and scans.
• Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
• Administered medications to animals in treatment and documented changes in condition.
• Improved client relations through effective communication and education on pet health needs.
• Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.