McKenzie Hearn
Oklahoma City
Summary
Meticulous professional with a background in lab and store management. Demonstrates strong problem-solving and time management skills, ensuring compliance and operational efficiency. Prepared to leverage expertise to drive team performance and support organizational goals.
Overview
6
6
years of professional experience
Work History
Lab Manager
Eyemart Express LLC
Norman
07.2021 - Current
- Managed daily lab operations, ensuring compliance with safety standards and enhancing overall efficiency.
- Trained and supervised lab technicians in procedures and equipment usage, fostering a knowledgeable and capable team.
- Coordinated inventory management for lab supplies and equipment maintenance, optimizing resource availability and readiness.
- Partnered with the sales manager to develop a store schedule, facilitate store meetings, and maintain profit and loss records.
- Assisted customers with frame selection, insurance benefits, and interpreting prescriptions to help customers choose the best lenses.
- Identified and resolved machine issues to ensure optimal operation.
- Handled cash register duties and processed bank deposits.
Store Manager
Starbuds Collective
Oklahoma City
01.2020 - 06.2021
- Trained and supervised staff to improve product knowledge and customer service skills, fostering a knowledgeable team.
- Developed promotional displays that increased product visibility and customer engagement, driving sales.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Partnered with vendors to organize small events.
- Updated POS system with new products and promotional offers.
- Oversaw social media channels to strengthen brand presence and connect with customers effectively.
Store Associate
PetSmart Charities
Fresno
06.2020 - 12.2020
- Guided customers in selecting pet products and provided care advice to meet their needs.
- Greeted customers, assisted in locating items, and made thoughtful merchandise suggestions.
- Processed transactions accurately using point-of-sale systems.
- Restocked shelves and ensured products were readily available for customers.
- Ensured store cleanliness and organization, contributing to a positive shopping environment.
Education
High School Diploma -
Bethany High School
Bethany, OK05-2017
Skills
- Microsoft proficiency
- Attention to detail
- Training and development
- Problem solving
- Time management
- Effective communication
- Cash handling
Timeline
Lab Manager
Eyemart Express LLC
07.2021 - Current
Store Associate
PetSmart Charities
06.2020 - 12.2020
Store Manager
Starbuds Collective
01.2020 - 06.2021
High School Diploma -
Bethany High School