Summary
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
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McKenzie Henninger

Charlotte,NC

Summary

Dynamic Retail Sales Associate with a proven track record at Urbane South, excelling in customer service and teamwork. Skilled in cash handling and product knowledge, I consistently enhanced customer engagement and resolved issues effectively, contributing to a significant increase in sales performance. Passionate about creating exceptional shopping experiences.

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Work History

Retail Sales Associate

Urbane South
07.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained organized merchandise displays to attract customer attention and drive sales.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to meet daily sales targets and improve store performance.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and provided outstanding customer service.

Education

High School Diploma -

Ardrey Kell Highschool
Charlotte
06-2027

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer assistance
  • Customer engagement
  • Store opening and closing
  • Product knowledge
  • Phone etiquette

Interests

I love being creative, interior design, and being active I also love doing crafts, journaling, spending time with kids, exploring famous landmarks, historical sites, and cultural attractions in a new destination Lastly, I enjoy helping others and giving back to the community

Extracurricular activities

* 4 Year cheer

* 3 Year lacrosse

*DECA

*Best Buddies club

*Conservation club

*Leadership Nominee

* 3 season Athlete for 2 years

* Same job of 2 years

Timeline

Retail Sales Associate

Urbane South
07.2025 - Current

High School Diploma -

Ardrey Kell Highschool
McKenzie Henninger