Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
McKenzie Hines

McKenzie Hines

Lexington

Summary

Dynamic and dedicated professional with experience at Seclusion Wedding Venue, excelling in guest relations and event management. Proven ability to enhance attendee experiences through exceptional service and effective crowd control. Skilled in basic life support and teamwork, ensuring safety and satisfaction in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Staff Member

Seclusion Wedding Venue
10.2020 - 07.2024
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.

Emergency Medical Technician Volunteer

Lexington Fire Department
05.2023 - 08.2023
  • Upheld strict confidentiality standards regarding sensitive personal information as outlined by HIPAA regulations.
  • Supported first responders in managing emergency situations, leading to better overall outcomes for individuals involved.
  • Assisted paramedics in performing advanced life support procedures when necessary, increasing the chances of patient survival.
  • Maintained a high level of physical fitness, ensuring the ability to perform physically demanding tasks during emergency situations.
  • Provided compassionate care to patients experiencing both physical injuries and emotional trauma, promoting healing and positive outcomes.
  • Managed inventory of medical supplies on ambulances, ensuring proper stock levels for optimal preparedness during emergencies.
  • Maintained a high level of professionalism while interacting with patients, families, and bystanders during emergencies.

Education

Rockbridge County High School
Lexington, VA

Bachelor of Science - Nursing

Radford University
Radford, VA
05-2027

Skills

  • Strong teamwork
  • Event setup and breakdown
  • Guest relations
  • Brand marketing
  • Basic life support
  • Vital sign assessment
  • Patient assessments

Certification

  • EMT - Certified Emergency Medical Technician



Timeline

Emergency Medical Technician Volunteer

Lexington Fire Department
05.2023 - 08.2023

Event Staff Member

Seclusion Wedding Venue
10.2020 - 07.2024

Rockbridge County High School

Bachelor of Science - Nursing

Radford University

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