Overview
Work History
Education
Skills
Timeline
Generic

Mckenzie Keeton

Buckhead,GA

Overview

5
5
years of professional experience

Work History

Senior Consignment Specialist

Knapp
07.2023 - Current
  • SAP Key User
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Provided leadership and coaching to new members of the team.
  • Lead the processing consignment orders process for all relevant customers, utilizing ERP software SAP and KNAPP’s computerized maintenance management system (CMMS) for each respective site.
  • Ensure timely resolution of pricing or inventory discrepancies by working closely with procurement and Resident Technicians.
  • Cooperate with the Purchasing Team and Warehouse Team to secure qualified management of spare parts delivery when applicable.
  • Resolves complex issues and problems, and refers only the most complex issues to my superiors.
  • Inventory management on 24 million worth of spare parts.

Consignment Inventory Specialist

Knapp
06.2022 - 07.2023
  • Streamlined order fulfillment processes for faster delivery times and improved customer satisfaction.
  • Preformed inventory audits as required on-site and reported back all findings.
  • Collaborated with suppliers to secure cost-effective pricing on parts.
  • Monitored CMMS software for reordering any parts that reached the minimum count.
  • Date Management of open orders and customer follow-up with regards to open orders.
  • Extensive research to find third party parts that were not included in the regular build.

Spare Parts Manager

Knapp
03.2020 - 06.2022
  • Processing large spare parts orders for new customer sites in time for go-live dates.
  • SAP ERP
  • Working with 3rd party vendors to acquire the accurate parts for all different sites.
  • Creating purchase orders and following up with suppliers on shipments and estimated deliveries.
  • Streamlined the spare parts ordering process for improved efficiency and timely acquisition of critical components.

Sales Associate

Orange Theory Fitness
05.2019 - 01.2020
  • Confidently selling our product with over the top customer service.
  • Leading all social media accounts serving as an important way to drive sales and membership involvement.
  • Accustomed to hitting and achieving weekly and monthly sales goals. A minimum of 50 outbound calls a day to potential clients.

Education

Bachelor of Science -

Kennesaw State University
Kennesaw, GA
12.2025

Skills

SAP/ERP

Client Relations

Timeline

Senior Consignment Specialist

Knapp
07.2023 - Current

Consignment Inventory Specialist

Knapp
06.2022 - 07.2023

Spare Parts Manager

Knapp
03.2020 - 06.2022

Sales Associate

Orange Theory Fitness
05.2019 - 01.2020

Bachelor of Science -

Kennesaw State University

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Mckenzie Keeton