McKenzie Keller
Las Vegas,NV
Summary
Focused professional with experience delivering high quality service, resolving customer inquiries, and maintaining composure in a fast-paced environment. Skilled in handling sensitive information, building trust through clear communication and problem solving. Known for dependability, attention to detail, and the ability to remain calm & helpful while meeting performance goals. Motivated to succeed by providing reliable, compassionate, and effective service.
Overview
16
16
years of professional experience
Work History
Teacher
Kidtown Learning Center
Las Vegas, Nevada
08.2023 - Current
- Collaborated with parents to discuss student progress and address concerns.
- Implemented classroom management strategies to maintain a positive learning environment.
- Mentored new teachers in effective instructional techniques and classroom practices.
- Supervised students throughout day, both in classroom and outside during breaks.
Human Trafficking Victim Advocate
RubiesLv
Las Vegas, Nevada
10.2021 - 06.2023
- Facilitated communication between victims and law enforcement agencies effectively.
- Coordinated crisis intervention services for individuals in emergency situations.
- Conducted intake assessments to determine immediate needs of victims seeking assistance.
- Maintained and developed community relationships to support various client referrals.
- Evaluated and addressed individual client needs and concerns.
Supervisor
Jordan Productions Inc.
Las Vegas, Nevada
06.2010 - 10.2021
- Trained new staff on operational procedures and safety protocols effectively.
- Implemented workflow improvements to enhance productivity across departments.
- Monitored employee productivity to provide constructive feedback and coaching.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Payroll Services
- Legal Contracts
- Customer Service
Education
High School Diploma -
Learning Source
Las Vegas, NV04-2006
Skills
- Effective communication
- Problem solving
- Customer relationship management
- Organizational skills
- Customer service
- Critical thinking
- Multitasking Abilities
References
References available upon request.
Timeline
Teacher
Kidtown Learning Center
08.2023 - Current
Human Trafficking Victim Advocate
RubiesLv
10.2021 - 06.2023
Supervisor
Jordan Productions Inc.
06.2010 - 10.2021
High School Diploma -
Learning Source