Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenzie King

Batesville,AR

Summary

With a proven track record at Quest Diagnostics, I excel in venipuncture and patient care, enhancing patient satisfaction and efficiency. My adeptness in HIPAA compliance and interpersonal communication has fostered trust and streamlined processes. Achievements include training staff in best practices, significantly improving team performance and patient experience.

Overview

6
6
years of professional experience

Work History

Phlebotomist

St Bernards Reference Lab
12.2023 - 04.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.

Phlebotomist

Quest Diagnostics
01.2022 - 02.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.

Phlebotomist

WRHS
08.2018 - 12.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.

Education

Southside Charter Highschool
Batesville, AR
05.2016

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Blood collection techniques
  • Specimen labeling procedures
  • HIPAA
  • Patient support
  • Blood culture collection
  • Data entry
  • Specimen preparation
  • Infection control
  • Quality control
  • Paperwork processing
  • Pediatric phlebotomy
  • Recording data
  • Patient preparation
  • Syringe method
  • Quality control guidelines
  • Skin puncture
  • Adaptable approach
  • Health education
  • Medical office administration
  • Personal protective equipment usage
  • Health and safety
  • Medical terminology
  • Patient assessment
  • Emergency response training
  • Multi-sample collection
  • Sanitation and sterilization
  • Proper labeling
  • Communication
  • Laboratory procedures understanding
  • Specimen collection and storage
  • Medical records handling
  • Time management
  • Multitasking Abilities
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Organizational skills
  • Excellent communication
  • Phlebotomy technician (PT)
  • Finger stick method
  • Problem-solving
  • Decision-making
  • Task prioritization
  • Data confidentiality
  • Interpersonal communication
  • Team leader
  • Active listening
  • Goal minded
  • Staff phlebotomy training
  • Patient monitoring
  • Glucose screening
  • Relationship building
  • Written communication
  • Analytical thinking
  • Appointment scheduling

Timeline

Phlebotomist

St Bernards Reference Lab
12.2023 - 04.2024

Phlebotomist

Quest Diagnostics
01.2022 - 02.2023

Phlebotomist

WRHS
08.2018 - 12.2022

Southside Charter Highschool

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McKenzie King