McKenzie Lutin
Summary
Detail-oriented healthcare administrative professional with experience in patient registration, identity verification, and medical data entry. Skilled in entering patient demographics, verifying insurance information, and maintaining confidential records in compliance with the Health Insurance Portability and Accountability Act.
Overview
8
8
years of professional experience
Work History
Communications Operator
Cardiology Associates
Mobile, AL
11.2025 - Current
- Managed high-volume incoming calls for hospital departments, physicians, and nursing staff
- Paged and relayed urgent messages to medical staff
- Documented and transmitted patient-related information to providers
- Maintained accurate communication logs and internal records
Patient Access Representative
Children's and Women's Hospital
Mobile, AL
10.2023 - 11.2025
- Registered patients in the ER and collected demographic and insurance information
- Verified patient identity and insurance eligibility
- Entered patient data into electronic health record systems such as Epic Systems or Cerner
- Obtained consent forms and completed admission documentation
- Performed bedside registration for emergency patients
Material and Logistics Specialist
O Reilly's Distribution Center
Saraland, AL
06.2021 - 10.2023
- Processed and organized packages and inventory efficiently in a fast-paced warehouse environment
- Entered tracking, shipment, and inventory data into internal systems with accuracy
- Coordinated with team members to ensure timely delivery and distribution of goods
- Maintained safety and compliance standards in a high-volume logistics setting
Verification Agent
Alorica
Saraland, AL
06.2018 - 06.2021
- Verified customer identities using government IDs, passports, and biometric verification systems through ID.me
- Reviewed documentation for accuracy and fraud prevention during tax verification processes
- Entered and validated personal information in secure databases
- Maintained strict confidentiality when handling sensitive identity and financial information
- Assisted customers through phone support with identity verification issues
Education
High School Diploma -
Ben C Rain High School
MobileSkills
- Medical Data Entry
- Patient Demographics & Registration
- Insurance Verification
- Electronic Medical Records (EMR)
- Identity Verification
- HIPAA Compliance
- Records Management
- Documentation Accuracy
- Customer Support
- Communication Systems
Timeline
Communications Operator
Cardiology Associates
11.2025 - Current
Patient Access Representative
Children's and Women's Hospital
10.2023 - 11.2025
Material and Logistics Specialist
O Reilly's Distribution Center
06.2021 - 10.2023
Verification Agent
Alorica
06.2018 - 06.2021
High School Diploma -
Ben C Rain High School