Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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McKenzie Marvin

McKenzie Marvin

Mesa,AZ

Summary

Dynamic, results-driven professional with extensive experience in managing client accounts and coordinating project deliverables. Proven track record of enhancing client satisfaction while supporting team objectives, consistently recognized for contributions to collaborative success. Strong interpersonal skills and adaptability in fast-paced environments facilitate seamless project execution and foster productive relationships. Committed to driving excellence and delivering impactful results in every endeavor.

Overview

8
8
years of professional experience

Work History

Account Coordinator of Client Service and Strategy

ndm
08.2023 - 08.2025
  • Supported Account Managers/Account Executives with administrative tasks
  • Collect and route client feedback with internal teams
  • Initiate new projects with the creative and marketing teams
  • Maintain internal project timelines and client accounts
  • Track and document project progress
  • Review deliverables before client distribution
  • Work with vendor partners on client deliverables

Volunteer

Keep Tempe Beautiful
10.2022 - 05.2023
  • Participated in the removal trash and recyclables at Papago Park monthly

Caregiver

Busy Bees Babysitting
12.2019 - 05.2023
  • Functioned as a babysitter and organized activities to help parents win the day by caring for their children
  • Communicated with parents/guardians and perform duties as assigned
  • Built strong trustworthy relationships with children and parents to facilitate their needs

Server/Trainer

Friendship Village Tempe Retirement Community
05.2019 - 05.2023
  • Trained and mentored new employees by facilitating a 5-week training program to enhance technical capabilities and set cultural expectations
  • Awarded 4 Server of the Month Certificates for providing exceptional customer service and teamwork
  • Generated up to 50% product up-sells per shift utilizing suggestive selling techniques and recommendations

Volunteer

Feed My Starving Children
08.2018 - 05.2023
  • Functioned as a babysitter and organized activities to help parents win the day by caring for their children
  • Communicated with parents/guardians and perform duties as assigned
  • Built strong trustworthy relationships with children and parents to facilitate their needs

Marketing Assistant

Angell Marketing
06.2019 - 12.2022
  • Company Overview: Advertising agency focused on senior living.
  • Functioned as an assistant to AE's and office coordinator at a senior living-focused advertising agency
  • Worked closely with the marketing team and perform duties as assigned
  • Developed a strong understanding of how the advertising agency works to best serve their clients' needs
  • Advertising agency focused on senior living.

Care Coordinator

VIK
05.2017 - 12.2018
  • Monitored elementary school children at a before/after school care program
  • Built strong working relationships with children and parents to anticipate needs
  • Demonstrated professional image that instills confidence in parents and supervisors

Education

Bachelor of Science - Marketing

W. P. Carey School of Business, Arizona State University
Tempe, AZ

High School -

Desert Ridge High School
Mesa, AZ

Skills

  • Office 365
  • Tableau
  • JMP Pro
  • Slack
  • Microsoft Teams/Outlook
  • Access
  • Function Point
  • Photoshop
  • Canva
  • Survey Monkey
  • Wrike
  • Excel
  • WordPress
  • SalesForce
  • SmartSheet
  • Relationship Management
  • Quality Control
  • People and Time Management
  • Critical Thinking
  • Brand Development
  • Social Media Content Strategy
  • Detail-Oriented
  • Self-Accountability
  • Customer service
  • Account management
  • Troubleshooting and problem resolution
  • Schedule coordination
  • Project management
  • Strategic planning
  • Multitasking and organization
  • Team leadership
  • Event coordination

Affiliations

Arizona State University Sorority, Gamma Pi Chapter of Alpha Phi, Alumna

Interests

  • Event planning
  • Beauty/Fashion
  • Photography and editing photos
  • Interior design
  • Pilates
  • Travel

Timeline

Account Coordinator of Client Service and Strategy

ndm
08.2023 - 08.2025

Volunteer

Keep Tempe Beautiful
10.2022 - 05.2023

Caregiver

Busy Bees Babysitting
12.2019 - 05.2023

Marketing Assistant

Angell Marketing
06.2019 - 12.2022

Server/Trainer

Friendship Village Tempe Retirement Community
05.2019 - 05.2023

Volunteer

Feed My Starving Children
08.2018 - 05.2023

Care Coordinator

VIK
05.2017 - 12.2018

Bachelor of Science - Marketing

W. P. Carey School of Business, Arizona State University

High School -

Desert Ridge High School