Summary
Overview
Work History
Skills
Timeline
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Georgia Stegelman

Apollo Beach,FL

Summary

Well-qualified professional with proven success in improving operations, demonstrating effective communication, and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

2026
2026
years of professional experience

Work History

Client Relations Coordinator

Burn Boot Camp
2024 - Current
  • Supports Operations Manager in overseeing day-to-day operations, ensuring alignment with Burn Boot Camp brand standards, performance metrics and member experience goals
  • Ensures compliance with procedures including safety standards, company policies, and documentation required for all customers.
  • Facilitate daily operational tasks such as client onboarding, contract processing, CRM management, retail transactions, and upkeep client amenities
  • Handles conflict resolution and member concerns with professionalism, acting as a liaison between clients and leadership to maintain customer satisfaction and loyalty

Studio Manager

Orangetheory Fitness
2021 - 2023
  • Successfully led daily operations and a team of 15 fitness coaches, front desk staff, and other personnel to exceed monthly revenue goals and improve member retention rates
  • Created and led the implementation of sales scripts and CRM follow up protocols, reducing leads response time and improving contact-to-booking conversion
  • Expanded the studio's client base by proactively seeking out new business opportunities through networking events
  • Fostered a positive and inclusive workplace culture by providing ongoing training and professional development opportunities for staff, resulting in high employee satisfaction rates and low turnover

Sales and Marketing Intern

PCO Foods
2021 - 2021
  • Managed customer inquiries through various channels, ensuring timely and effective responses
  • Analyzed sales data, identifying trends and areas for improvement within the company's marketing strategy
  • Utilizes CRM tools to track customer interactions and optimize follow-up strategies
  • Coordinated and assisted marketing team in designing marketing campaigns that effectively communicated product benefits and personalized content based on consumer behavior analysis
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals

Inventory Supervisor

Maven Restaurant Group
2019 - 2021
  • Implemented and managed an effective cycle counting program, resulting in less than 1% stock discrepancies and a more streamlined and efficient warehouse operation
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices
  • Collaborated with cross-functional teams to ensure accurate purchasing, and replenishment of inventory
  • Oversaw purchase orders and data entry regarding shipped and received shipments
  • Participated in and trained new staff on job duties, company policies, and safety procedures for onboarding

Skills

  • Leadership
  • Operational Efficiency
  • Office 365
  • CRM Tools
  • POS Systems
  • KPI Tracking and Reporting
  • Communication
  • Problem Solving

Timeline

Client Relations Coordinator

Burn Boot Camp
2024 - Current

Studio Manager

Orangetheory Fitness
2021 - 2023

Sales and Marketing Intern

PCO Foods
2021 - 2021

Inventory Supervisor

Maven Restaurant Group
2019 - 2021

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Georgia Stegelman