Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fredy Diaz

Manassas,VA

Summary

Dedicated Client Relations Coordinator with strong communication and problem-solving skills. Proven ability to manage client interactions and ensure satisfaction while coordinating multiple projects.

Overview

6
6
years of professional experience

Work History

Client Relations Coordinator

Fredy's Cleaning Company
Manassas, Virginia
05.2020 - Current
  • Managed client communications, ensuring timely responses and high satisfaction.
  • Conducted free estimates and communicated pricing and service details to potential clients, facilitating informed decision-making.
  • Scheduled cleaning services across multiple locations, optimizing service delivery and client convenience.

Driver Helper

United Parcel Service, UPS
Chantilly, Virginia
11.2025 - 01.2026
  • Assisted UPS drivers delivery drivers in timely package delivery during peak holiday season.
  • Collaborated in fast-paced environment to achieve daily delivery targets.
  • Engaged with customers to resolve inquiries and enhance satisfaction.

Student Team Leader

Manassas Park City Schools
Manassas, Virginia
04.2023 - 05.2023
  • Led initiative to revamp Career and Technical Education (CTE) department branding, enhancing visibility and engagement.
  • Applied real-world business, marketing, and branding strategies to align CTE offerings with industry standards.
  • Collaborated with team to design and produce logos, slogans, and branded merchandise, strengthening brand identity.

Education

Associate of Science - Business Administration

Northern Virginia Community College
Annandale, VA
05-2025

Bachelor of Science - Marketing

George Mason University
Fairfax, VA

Skills

  • Customer service

  • Project management

  • Market research

  • Team collaboration

  • Creative thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Driver Helper

United Parcel Service, UPS
11.2025 - 01.2026

Student Team Leader

Manassas Park City Schools
04.2023 - 05.2023

Client Relations Coordinator

Fredy's Cleaning Company
05.2020 - Current

Associate of Science - Business Administration

Northern Virginia Community College

Bachelor of Science - Marketing

George Mason University
Fredy Diaz