McKenzie McCully
Republic
Summary
Outgoing and organized, with knack for customer service and team leadership. Familiar with managing inventory and cash handling, and skilled in maintaining clean and efficient work environment. Dedicated to providing exceptional service and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Concession Stand Manager
Republic Aquatic Center
05.2025 - 08.2025
- Managed daily operations of concession stand, ensuring efficient service during peak hours.
- Trained staff on food handling protocols and customer service best practices.
- Monitored inventory levels, placing orders to maintain stock availability.
- Implemented cash handling procedures to ensure accuracy in transactions.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of the concession area to meet health standards.
- Provided exceptional leadership skills as both a manager and mentor while cultivating a supportive work atmosphere.
- Adapted quickly during high-volume periods by successfully delegating tasks among team members based on their strengths.
- Ensured compliance with all health and safety regulations, maintaining a safe work environment for employees and patrons alike.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Concessions Worker
Republic Aquatic Center
05.2023 - 08.2024
- Operated point-of-sale systems to process customer transactions efficiently.
- Prepared and served food and beverages in compliance with health regulations.
- Assisted customers by providing product information and ensuring satisfaction.
- Maintained cleanliness and organization of concession areas to enhance guest experience.
Education
High School Diploma -
Republic Highschool
Republic, MOSkills
- Daily operations management
- Staff training
- Inventory management
- Cash handling procedures
- Team leadership support
- Customer complaint resolution
- Health and safety compliance
- Transaction accuracy
- Food preparation standards
- Guest satisfaction enhancement
- Record keeping accuracy
- Sanitation standards
- Food safety compliance
Timeline
Concession Stand Manager
Republic Aquatic Center
05.2025 - 08.2025
Concessions Worker
Republic Aquatic Center
05.2023 - 08.2024
High School Diploma -
Republic Highschool