McKenzie Moore, MSW
Panama City,FL
Summary
McKenzie is a graduate of the University of Alabama where she obtained a Master's degree in social work in May of 2024, along with a Bachelor's degree in social work in December of 2020. Upon graduation, McKenzie has gained valuable experience as a social worker with Bay District Schools in Panama City, Florida. McKenzie understands the importance of working with multidisciplinary teams, mental health, and education. McKenzie has excellent written and oral communication skills, and is passionate about seeing people succeed and achieve their dreams. McKenzie hopes to further her education and earn an Ed.D in Educational Leadership.
Overview
5
5
years of professional experience
Work History
General Manager
Once Upon A Child Franchise
Panama City, FL
03.2024 - Current
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
School Social Worker
Waller Elementary School
Youngstown, FL
07.2023 - 05.2024
- Monitored student progress through regular meetings with faculty members and by reviewing student records.
- Maintained confidential records regarding student assessments, evaluations, goals achieved and not achieved.
- Provided crisis intervention services for students in need of immediate assistance.
- Facilitated conflict resolution between peers when needed.
- Collaborated with teachers, administrators, parents, and other professionals to develop and implement appropriate interventions for students facing social or academic difficulties.
- Counseled parents about their children's behavior problems and provided referrals when necessary.
- Facilitated groups for students who were identified as high risk.
School Social Worker
Bay District Schools
Panama City, FL
03.2022 - 05.2023
- Identified barriers that prevent students from going to school
- Engage parents in the education of their student
- Attend IEP and COC meetings
- Engage with school personal to ensue student success
- Worked with teachers, administrators, students, parents and external support agencies to maximize treatment success.
- Became familiar with McKinney Vento and the laws that protect qualified students rights
- Monitored student attendance, grades, and behavioral referrals
Pharmacy Technician
CVS Pharmacy
Chipley, FL
03.2021 - Current
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Verified prescriptions and drug labels, documents and packages.
- Maintained clean and organized pharmacy shelving and work areas.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Established and updated patient profiles, medications and insurance details.
Peer Advisor
The University of Alabama
Tuscaloosa, AL
05.2019 - 06.2020
- Helped staff conduct student orientations and special events.
- Assisted students with accessing individual records and transcripts for diverse needs.
- Fielded in-person, telephone and email inquiries from students and staff.
- Coordinated referrals to help students obtain campus services.
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
- Supported incoming students preparing for fall semester move-in and campus life.
- Guided incoming first-year students and family members through orientation.
- Led regular roundtable sessions for peer group focused on predetermined topics.
- Planned out-of-class events and checked group attendance to existing events.
- Utilized social media sites to communicate upcoming initiatives with community.
- Employed skills in crisis intervention to help resolve difficult situations.
- Assessed students one-on-one to gauge interests and better meet changing demands.
- Counseled students directly on course choices, schedules and study habits.
Education
Master of Social Work - Social Work
The University of Alabama
Tuscaloosa, AL05.2024
Bachelor of Social Work - Social Work
The University of Alabama
Tuscaloosa, AL12.2020
Skills
- Scholarships and Grants Exploration
- Career Advising
- Mental Health Assessments
- Conflict Mediation
- Suicide Prevention
- Emotional Support
- Case Management
- Community Resource Intelligence
- Community Referrals
- Home Visits
- Client Advocacy
- Dedicated Support
- Conducting Interviews
- Staff Supervision
- Schedule Management
- Client Needs Assessment
- Treatment Planning
- Client Confidentiality
- Trauma-informed therapy
- Safety Planning
- Intervention Planning
- Crisis Intervention
Timeline
General Manager
Once Upon A Child Franchise
03.2024 - Current
School Social Worker
Waller Elementary School
07.2023 - 05.2024
School Social Worker
Bay District Schools
03.2022 - 05.2023
Pharmacy Technician
CVS Pharmacy
03.2021 - Current
Peer Advisor
The University of Alabama
05.2019 - 06.2020
Master of Social Work - Social Work
The University of Alabama
Bachelor of Social Work - Social Work
The University of Alabama