Chrystal R. Tolbert
Houston,TX
Summary
Talented educator professional offering 24 years' expertise in advising students and their families on relevant topics to help achieve attainable postsecondary options. Leader with a focus on developing and upholding the school counseling program goals and objectives. Success-driven when determining solutions for areas in the counseling program that need improvement.
Overview
26
26
years of professional experience
Work History
Academic Counselor/School Scheduling Manager
The Pro-Vision Academy
Houston, TX
08.2023 - Current
- Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
- Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives.
- Advised students on course selection, pathways and career options.
- Built and deepened relationships with kids and families to enhance program goals and student success.
- Assisted students in completing appropriate forms for financial aid and financing processes.
- Monitored student attendance and grades in database to verify retention and progression.
- Conducted student recruitment through open houses and college fairs.
- Reviewed student grade reports to determine disciplinary action based on academic regulations.
- Reviewed and interpreted placement and other standardized test scores.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Completed and maintain academic schedules for both 175 middle school students and 222 high school students.
- Completed timely changes and updates to schedules in central Student Information System (SIS), ASCENDER.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures (updating schedule changes, teacher schedule changes, etc.)
School Counselor
Scarborough High School
Houston, TX
09.2022 - 07.2023
- Developed, implemented, and evaluated a comprehensive counseling program based on American School Counselor Association (ASCA) framework to address the needs of ALL students.
- Monitored students academic progress, mental health and sociability through ongoing individual assessments.
- Met with parents and guardians to discuss student's progress and to determine priorities and resource needs.
- Followed-up with outside mental health service providers to coordinate in-school support.
- Placed students into academically appropriate classes after reviewing data and records.
- Assess students and proposed behavior management plans to alleviate academic and social problems.
- Provided in-service training on guidance topics and curriculum for teachers, administrators, and campus stakeholders.
- Counseled students regarding variety of social, educational and interpersonal issues.
- Offer counseling services to 366 students.
Lead Counselor
Willowridge High School
Houston, TX
01.2022 - 07.2022
- Met with parents and guardians to discuss students' progress and to determine priorities and resource needs.
- Worked collectively with education professionals to deliver in-school counseling support for identified students.
- Led the counseling department ensuring both school and district key performance metrics were met all while using data to close the gaps in students' achievement.
- Counseled students in academic, personal/social, career planning, and college placement.
- Followed district and nationwide standards in creating and administering school counseling programs.
- Promoted parent and teacher partnerships and communications to support students educational goals.
- Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
- Intervened in crisis situations between students and students and/or teachers.
- Consulted regularly with parents, administrators and specialists to coordinate individualized support for struggling students.
- Counseled students directly on course selections, schedules, study habits, and postsecondary options.
Department Chairperson/Professional School Counselor
Hyde Park Academy High School
Chicago, IL
08.2007 - 01.2022
- Managed student permanent records, transcribed student transcripts, and processed Year-End-Processing (YEP) records.
- Managed and provided academic, social, personal, career, and college placement counseling services for a caseload of 408 students in grades 9th through 12th.
- Gathered, analyzed, and monitored statistical data using student information systems.
- Coordinated monthly and quarterly meetings monitoring Key Performance Indicators (KPI's) for each grade level.
- Implemented innovative programs designed to address the needs of at-risk student populations.
- Implemented, coordinated, and managed various distance learning online platforms which increased graduation rates each year by 20%.
- Led Parent Advisory Councils for 9th, 10th, and 12th grade Academic Learning Community (ALC).
- Coordinated and managed summer transition programs (Freshman Connection, Senior Final Transitions, Alumni Tracking).
- FAFSA proficient with methodical skills for assessing target populations and increased knowledge base through intensive educational workshops.
- Coordinated, managed, and supervised statewide and national standardized testing.
Professional School Counselor
Dunbar Vocational Career Academy High School
Chicago, IL
08.2005 - 06.2007
- Counseled a case load of 367 students ranging from grade levels 9th and 10th grade.
- Administered advance placement, vocational and college prep tests.
- Facilitated financial aid workshops (Online Financial Aid Center) and informational seminars.
- Coordinated the RAMP application and ASCA implementation plans for the counseling department.
- Leverage the use of innovative technologies to enhance student learning techniques and opportunities, both individually and collectively.
- Managed logistics for student enrollment/registration, 8th grade Open House, Grade Level Parent Nights, FAFSA Workshops, college fairs, and college campus tours.
- Created and supported opportunities for community partnership locally and regionally.
- Supervised the maintenance of data and records related to student attendance, academics, and other relevant information; Lead professional development workshops for teachers and support staff in becoming proficient in the use of web-based student information management system (IMPACT, GRADEBOOK, and DASH BOARD).
TRIO Senior Counselor
Ada S. McKinley Educational Services
Chicago, IL
01.1999 - 08.2005
- Delegated responsibilities to staff members.
- Responsible for establishing and maintaining partnerships with 26 Chicago Public Schools.
- Engaged in public speaking seminars and informational workshops.
- Assessed, analyzed, and evaluated student records to make proper recommendations to various 2 and 4 year colleges.
Education
Ed.D - Higher Education Administration
Argosy University
Phoenix, AZ10.2013
Master of Arts - Counseling
Governors State University
Park Forest, IL08.2005
Skills
- Academic, Social, Career, and College placement counseling
- Decision Making
- ASCA National Model Principles
- Proficient in Google Suite
- Proficient in Microsoft Office
- Data analysis and reporting
- Active Listener
- Scholarships and grants exploration
- Leadership
- Logistics
- Policies/Procedures
- Compliance
- Seminars
- Supervising
- Presentations/Workshops
- Curriculum Writing
- School Scheduling Manager
Affiliations
American School Counselor Association
Illinois School Counselor Association
Timeline
Academic Counselor/School Scheduling Manager
The Pro-Vision Academy
08.2023 - Current
School Counselor
Scarborough High School
09.2022 - 07.2023
Lead Counselor
Willowridge High School
01.2022 - 07.2022
Department Chairperson/Professional School Counselor
Hyde Park Academy High School
08.2007 - 01.2022
Professional School Counselor
Dunbar Vocational Career Academy High School
08.2005 - 06.2007
TRIO Senior Counselor
Ada S. McKinley Educational Services
01.1999 - 08.2005
Ed.D - Higher Education Administration
Argosy University
Master of Arts - Counseling
Governors State University
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