McKenzie Morin
Houston
Summary
Proven leader and service specialist with a strong track record of training employees as they learn new tasks, ensuring they feel confident in their role. While also providing excellent customer service by actively listening and resolving concerns efficiently. Demonstrates strong teamwork and problem-solving skills in fast-paced environments, frequently adapting and performing under pressure.
Overview
4
4
years of professional experience
Work History
Raising Canes certified trainer
Raising Canes Chicken Fingers
Houston
04.2023 - Current
- Demonstrate company standards and procedures in each position of the job to new employees.
- Responsible for customer service, cleanliness, and organization to ensure that each shift flows smoothly.
- I work with a team to achieve operation goals during each shift.
- I teach new crew members about each zone in the restaurant and how to complete tasks within Cane's Standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- I am considered a high potential crew member that higher managers choose to become the next Restaurant Zone Manager.
Smoothie King Team Member
Smoothie King
Houston
05.2022 - 11.2022
- Provided customer service and merchandise information to customers.
- Operated the cash registers, took payments, and counted the tills after the completion of my shift.
- I promoted products to customers like add-ons for their smoothies or the healthy rewards app.
- Supported other team members during rush hours to ensure every customer was taken care of.
Education
High School Diploma -
University of Houston
Houston, TX05-2028
Skills
- Customer Service
- Time Management
- Cash Handling
- Organization Skills
- Teamwork and Collaboration
- Excellent Communication
- Active listening
- Multitasking abilities
- Employee Training
- Sales Strategies
Accomplishments
Honors Society
Timeline
Raising Canes certified trainer
Raising Canes Chicken Fingers
04.2023 - Current
Smoothie King Team Member
Smoothie King
05.2022 - 11.2022
High School Diploma -
University of Houston