Mckenzie Petty

•Assisted customers with scheduling appointments for service, maintenance, repairs,and other needs.

•Provided customer support via phone and email inquiries in a timely manner.

•Provided pricing on services and parts.

•Outbound calls to customers to bring them in for service when due.

•Performed data entry of customer information into computer system.

•Developed strategies to improve customer satisfaction ratings.

•Participated in team meetings to discuss best practices for BDC operations.

•Attended training sessions on new technologies used by the BDC department.

•Determined customer automotive needs by asking relevant questions and working to develop relationships.

•Followed required scripts and guidelines for inbound and outbound calls.

•Communicated effectively with clientele to maintain customer satisfaction and loyalty.

•Checked for safety hazards and took corrective action when necessary.

•Monitored surveillance cameras and responded to suspicious activity.

•Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

•Enforced access control measures in accordance with establishment.

•Maintained accurate logs of all security related activities.

•Participated in training sessions to stay up-to-date on current security trends and best practices.

•Greeted staff,guests,vendors, contractors. Upon arrival at the facility entrance.

•Adhered to post orders while maintaining a visible presence around the property.

•Addressed problems quickly and reported clear information while working under minimal supervision.

•Guarded restricted areas to prevent unauthorized entry.

•Monitored premises and recorded activity in daily officer reports.

•Surveyed multiple CCTV feeds to closely monitor important areas on ground.

•Provided friendly and professional assistance to employees, visitors, and customers

•Greeted customers in a friendly manner and provided excellent customer service.

•Processed Clicklist orders accurately and efficiently, ensuring accuracy of order items and pricing.

•Provided timely feedback to customers regarding their order status.

•Loaded customer orders onto carts for easy transport to their vehicles.

•Verified that all customer orders were accurate before loading them into customers vehicles.

•Responded quickly to inquiries from management about product availability and restocking needs.

•Operated cash registers at checkout when needed, processing payments quickly and accurately.

•Offered suggestions for alternative items when requested items were unavailable.

•Assisted other departments when necessary, such as bagging groceries, or helping out in deli department.

•Replenished supplies such as paper bags, boxes, as needed throughout the shift.

•Greeted customers upon arrival and provided them with menus.

•Answered customer inquiries regarding the menu, restaurant services, and special promotions.

•Took reservations over phone and in person.

•Provided customers with accurate wait times and monitored waiting list.

•Assisted servers in seating guests by escorting them to their tables.

•Managed dinning room layout to maximize efficiency of staff members.

•Provided excellent customer service by anticipating customer needs.

•Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

•Answered telephone to provide dining information and take reservations.

•Accommodated guests with children and special needs to promote comfortable dining experience.

•Greeted incoming guests to escort to assigned dining area and present menus.

•Managed guests expectations by relaying information regarding hours, wait times and specials.

•Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

•Performed regular restroom checks to restock supplies and handle minor cleaning.

•Explained QR code scanning for electronic menu access.