McKenzie Reynolds
Martinsville ,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Scale House Clerk/Weighmaster
Boxley Materials Company
05.2022 - Current
- Enhanced customer satisfaction by providing timely and accurate weight measurements for incoming and outgoing vehicles.
- Maintained detailed records of all transactions, ensuring accuracy and compliance with company policies.
- Ensured accurate billing information by verifying customer account details and promptly addressing any discrepancies.
- Participated in regular team meetings to discuss operational challenges, share best practices, and develop strategies for continuous improvement.
- Contributed to a safe work environment by adhering to safety protocols and reporting potential hazards promptly.
- Reviewed daily reports generated from the scale system software prior to submission, ensuring accuracy and completeness.
Server/Cashier
Ashley's Taste Of Home
06.2020 - 05.2022
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Suite Hostess
Martinsville Speedway
10.2019 - 10.2019
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Lifeguard
Elks Lodge 1752 & Pool
05.2016 - 08.2018
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Updated logs detailing weather conditions, pool treatments and incident information to keep management informed of activities.
Education
Associate of Science -
Patrick Henry Community College
Martinsville, VA05.2020
High School Diploma -
Bassett High School
Bassett, VA05.2017
Skills
- Decision Making Abilities
- Data Entry Accuracy
- Cash Handling Expertise
- Telephone Etiquette
- Microsoft Office Proficiency
- Attention to Detail
- Record Keeping Abilities
- Customer Service
Timeline
Scale House Clerk/Weighmaster
Boxley Materials Company
05.2022 - Current
Server/Cashier
Ashley's Taste Of Home
06.2020 - 05.2022
Suite Hostess
Martinsville Speedway
10.2019 - 10.2019
Lifeguard
Elks Lodge 1752 & Pool
05.2016 - 08.2018
Associate of Science -
Patrick Henry Community College
High School Diploma -
Bassett High School
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